Store Team Lead: New Site Opening & Ops Excellence

Otr Group; Kelmscott; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Team discounts

Barista training

Incentive program

Career development

Job summary

OTR Group is opening a new Kelmscott store in WA, and we’re hiring an Assistant Store Manager to help lead daily operations. You’ll deliver exceptional customer service, train and develop team members, manage rosters and stock, and support health and safety compliance in a fast-paced retail environment.

Ideal candidates will have leadership experience in retail or hospitality, strong communication, and a collaborative mindset.

Qualifications

• Experience leading in retail or hospitality environments.
• Strong communication and customer service focus.
• Ability to train and develop staff.
• Willing to adapt to change.
• Attention to detail and teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service.
• Roster, stock management, and reporting.
• Ensure health and safety policies are followed.

Skills

Leadership

Customer service

Team training

Communication

Adaptability

Attention to detail

Teamwork

Job description

OTR Group is opening a new Kelmscott store in WA, and we’re hiring an Assistant Store Manager to help lead daily operations. You’ll deliver exceptional customer service, train and develop team members, manage rosters and stock, and support health and safety compliance in a fast-paced retail environment.

Ideal candidates will have leadership experience in retail or hospitality, strong communication, and a collaborative mindset.