NEW: OTR Kelmscott Assistant Store Manager

OTR; Albany; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Team member discounts through the OTR

Barista coffee training

Step Up Incentive Program

Career development across global OTR

Brand-new OTR Kelmscott site opening

Job summary

OTR Kelmscott in Western Australia is seeking an Assistant Store Manager to support daily store operations, deliver exceptional service, and lead a small team through opening. You'll supervise rostering, stock management, and reporting, while implementing health and safety policies.

Training and developing team members is a key focus as the site prepares to launch mid-January. Join a growing network and enjoy staff discounts, barista training, and career progression opportunities across the OTR

Qualifications

• Leadership experience in retail/hospitality setting.
• Strong communication and customer service skills.
• Ability to train and develop team members.
• Ability to adapt to change and work under pressure.
• Great attention to detail and teamwork orientation.

Responsibilities

• Assist with day-to-day store operations.
• Deliver customer service and support the team.
• Roster planning and stock management.
• Prepare and review reports per SOPs.
• Implement health and safety policies and procedures.

Skills

Leadership experience

Communication skills

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

• We are excited to announce that OTR is coming to Kelmscott, WA! Be part of our exciting journey and join the founding crew of our new site**

OTR – Assistant Store Manager

• We are excited to announce that OTR is coming to Kelmscott, WA! Be part of our exciting journey and join the founding crew of our new site**

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program - opportunities to earn up to eight weeks' pay
• Broad career development opportunities across our global network
• Exciting news: Our brand-new OTR Kelmscott site is opening in mid-January.

OTR Kelmscott is expected to open min-January. Applicants will be contacted for interviews.

Please note that training for new team members is scheduled 1-3 weeks prior to opening date.

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.