OTR Kelmscott – Store Manager

OTR; Albany; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Team member offers and discounts via O

Barista coffee training

Step Up Incentive Program – up to 8_we

Broad career development opportunities

Brand-new site opening mid-January

Job summary

OTR Kelmscott in Western Australia is opening a brand-new site mid-January. We are seeking a store leader to run day-to-day operations, deliver outstanding customer service, train teammates and manage rostering, stock, and safety compliance.

Join a growing retail network and help shape the customer experience, with opportunities for career development and incentive programs.

Qualifications

• Leadership experience in a retail/hospitality context.
• Strong communication and customer service delivery.
• Ability to train and develop team members.
• Willingness to adapt to changes and new processes.
• Attention to detail in store operations and compliance.
• Committed to teamwork and collaborative culture.

Responsibilities

• Oversee day-to-day store operations and customer service.
• Lead team training, rostering and performance development.
• Manage stock control, reporting and safety compliance.
• Implement health and safety policies and store procedures.

Skills

Leadership

Communication skills

Customer service training

Adaptability

Attention to detail

Teamwork

Job description

We are excited to announce that OTR is coming to Kelmscott, WA! Be part of our exciting journey and join the founding crew of our new site**

We are excited to announce that OTR is coming to Kelmscott, WA! Be part of our exciting journey and join the founding crew of our new site**

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network
• Exciting news: Our brand-new OTR Kelmscott site is opening in mid-January. For this exciting opportunity to be a part of our amazing team,

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

OTR Kelmscott is expected to open min-January. Applicants will be contacted for interviews. Please note that training for new team members is scheduled 1-3 weeks prior to opening date.