Store Operations Leader: Customer Service & Training

Reddy Express; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express Brighton-Le-Sands in NSW is seeking an Assistant Manager to support day-to-day store operations, supervise a small team, coach staff, and implement health and safety policies to maintain high standards in a busy retail environment.

You will drive excellent customer service, manage rostering and stock control, prepare simple reports, and contribute to a collaborative team culture that emphasises attention to detail, reliability and growth opportunities for colleagues.

Qualifications

• Experience leading a retail or hospitality team.
• Strong communication and customer service skills.
• Ability to train and develop staff.

Responsibilities

• Assist with day-to-day store operations.
• Deliver exceptional customer service.
• Roster staff and manage scheduling.
• Manage stock and reporting.
• Apply health and safety policies.

Skills

Leadership experience

Communication skills

Team training

Customer service

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express Brighton-Le-Sands in NSW is seeking an Assistant Manager to support day-to-day store operations, supervise a small team, coach staff, and implement health and safety policies to maintain high standards in a busy retail environment.

You will drive excellent customer service, manage rostering and stock control, prepare simple reports, and contribute to a collaborative team culture that emphasises attention to detail, reliability and growth opportunities for colleagues.