Retail Operations Lead - Customer Service & Team Training

Reddy Express; Perth; On-site; AUD 65,000 - 85,000; Full time

Job summary

Reddy Express West Perth in Perth, WA is looking for an Assistant Manager to support daily store operations, lead a small team, and uphold health and safety policies. The role focuses on driving service quality and operational efficiency within a busy retail environment.

You will manage customer service, training and development, rostering, stock control, reporting, and compliance with health and safety standards to ensure a positive customer experience and smooth store performance.

Qualifications

• Leadership experience in retail/hospitality capacity.
• Excellent communication and training skills.
• Ability to adapt to change and strong attention to detail.

Responsibilities

• Manage day-to-day store operations.
• Deliver customer service and train team members.
• Coordinate rostering and stock management.
• Prepare reports and ensure health and safety policies are followed.

Skills

Customer service

Team training

Rostering

Stock management

Reporting

Health and safety

Job description

Reddy Express West Perth in Perth, WA is looking for an Assistant Manager to support daily store operations, lead a small team, and uphold health and safety policies. The role focuses on driving service quality and operational efficiency within a busy retail environment.

You will manage customer service, training and development, rostering, stock control, reporting, and compliance with health and safety standards to ensure a positive customer experience and smooth store performance.