Reddy Express Brookvale - Assistant Manager

Reddy Express; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express – Assistant Manager OTR Group comprises over 1000 retail, convenience, and quick service restaurants, including brands such as Reddy Express and Krispy Kreme. This role focuses on assisting with day-to-day store operations and delivering strong customer service.

You will lead training, rostering, stock management and reporting while enforcing health and safety policies. The ideal candidate has leadership experience in retail or hospitality, excellent communication, and a

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong customer service and communication skills.
• Ability to manage rosters and inventory.
• Focus on health and safety policies and procedures.
• Team training and development aptitude.

Responsibilities

• Assist with day-to-day store operations.
• Deliver exceptional customer service and lead staff.
• Manage rostering and stock control.
• Prepare and review reports on store performance.
• Enforce health and safety policies and procedures.

Skills

Leadership

Customer service

Rostering

Stock management

Health & safety

Communication

Training

Job description

Job Description

Reddy Express – Assistant Manager OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the Role Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures. About You & Your Skills Leadership experience in a retail/hospitality capacity A passion to drive your own career, and others around you, forward Well-developed and professional communication skills Passion for delivering exceptional customer service and training to others Ability to adapt to change Strong attention to detail Strong sense of teamwork Pre-Employment Requirements: The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.