Store Manager - Zarraffa's Coffee Jerrabomberra

Zarraffa's Coffee; Queanbeyan; On-site; AUD 70,000 - 90,000; Full time

Job summary

Zarraffa's Coffee is seeking a Store Manager for the Jerrabomberra location. You will lead a diverse team to deliver outstanding customer service, manage daily operations, and ensure profitability while upholding high standards of cleanliness and safety.

You will be responsible for staff training, roster management, and cost control, with a focus on crafting exceptional coffee and creating a positive work environment for both customers and staff.

Qualifications

• At least two years of restaurant/café management experience.
• Strong leadership and ability to motivate the team.
• Excellent communication and interpersonal skills.
• Experience in budgeting and cost control.
• Deep passion for coffee and customer service.
• Ability to manage staff rosters, timesheets and recruitment.

Responsibilities

• Lead and inspire a diverse team to deliver exceptional customer service.
• Oversee daily operations including staff training, development, compliance, and performance evaluations.
• Learn how to craft specialty hot and cold coffee beverages the Zarraffa’s Way.
• Store administration including completing rosters, reviewing timesheets, ordering stock and recruitment.
• Run team meetings as required.
• Ensure profitability of the business.
• Maintain high standards of cleanliness, WH&S and Food Safety compliance.

Skills

Leadership

Customer service

Staff management

Communication

Budgeting

Attention to detail

Coffee passion

Job description

Store Manager - Zarraffa's Coffee Jerrabomberra

BREWING OPPORTUNITIES FOR A STORE MANAGER AT ZARRAFFA’S COFFEE JERRABOMBERRA

Zarraffa's Coffee aims to employ motivated, energetic, and passionate people. At Zarraffa’s, we provide the necessary tools and training to effectively carry out your role and develop in your career. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm to ensure that we deliver on our promise to serve an individually perfect cup of coffee - every time.

To be considered for this role, you must have:

At least two years of restaurant/café management experience, with a focus on coffee and customer service.

A proven ability to manage staff and budgets efficiently.

Strong leadership skills and the ability to motivate your team and create a positive work environment.

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.

Experience in inventory management, budgeting, and cost control.

A keen attention to detail and the ability to manage tasks and deadlines effectively.

A deep passion for coffee and a thorough understanding of the customer service industry.

STORE MANAGER RESPONSIBILITIES

Lead and inspire a diverse team to deliver exceptional customer service

Oversee daily operations including staff training, development, compliance, and performance evaluations

Learn how to craft specialty hot and cold coffee beverages the Zarraffa’s Way!

Store administration including completing rosters, reviewing timesheets, ordering stock and recruitment

Run team meetings as required

Leading by example in impeccable customer service

Ensuring profitability of the business

Ensuring effective communication with staff, customers, suppliers, and stakeholders

Maintain high standards of cleanliness, WH&S and Food Safety Compliance through attention to detail

If you're looking for the perfect blend of a supportive learning environment and endless opportunities to grow within the hospitality industry, Zarraffa's is the place for you. You can read more about the perks of working with Zarraffa’s on our website.