Barista, Supervisor & Assistant Manager - Zarraffa's Coffee Loganlea

Zarraffa's Coffee; Brisbane; On-site; AUD 45,000 - 70,000; Full time

Job summary

Zarraffa's Coffee Loganlea is hiring for Barista, Supervisor and Assistant Store Manager roles. Join a lively cafe team and help deliver great coffee and service.

As Barista you craft beverages to brand standards; as Supervisor you guide the team; as ASMs you support store operations, training, budgeting and maintaining safety and cleanliness.

Seven-day flexibility is required, including weekends and early/late shifts; if you're passionate about coffee and customer service, apply now.

Qualifications

• Two years of restaurant/cafe management experience and strong customer service skills.
• Ability to lead and motivate a diverse team while upholding brand standards.
• Experience with inventory, budgeting and cost control is a plus.

Responsibilities

• Barista responsibilities include providing amazing customer service, crafting high-quality coffees to brand standards, and maintaining cleanliness and presentation.
• Supervisor responsibilities include guiding the team, maintaining product/service quality, ensuring store cleanliness, and enforcing policies.
• Assistant Store Manager responsibilities include supporting the manager, training staff, running team meetings, ensuring profitability, and maintaining communication with staff and stakeholders.

Skills

Customer service

Leadership

Teamwork

Coffee knowledge

Communication

Retail operations

Tools

POS system

Inventory software

Job description

Barista, Supervisor & Assistant Manager - Zarraffa's Coffee Loganlea

BREWING OPPORTUNITIES FOR BARISTAS, SUPERVISORS & ASSISTANT STORE MANAGERS AT ZARRAFFA'S COFFEE LOGANLEA

Zarraffa's Coffee is an energetic and dedicated team who share your love for coffee-making, and who deliver top-notch coffee experiences to our customers every day. Zarraffa's Coffee Loganlea is looking for skilled and enthusiastic people to join our coffee-loving family.

As a Barista at Zarraffa's Coffee, you will have the opportunity to:

Grow, learn, and progress in your career

Deliver top-notch coffee experiences to our customers

Work in a dynamic, fast paced, and fun environment

We are committed to helping our staff grow and offer excellent opportunities for career advancement. Our various support structures will help you develop your skills and take your career to the next level.

BARISTA RESPONSIBILITIES

Providing amazing customer service

Creating high-quality coffees and beverages to Zarraffa's brand standards

Preparing and serving food items in line with brand standards

Contributing to a fast-paced and positive team environment

Maintaining cleanliness and presentation standards throughout the store

SUPERVISOR RESPONSIBILITIES

Providing support and guidance to the team

Maintaining product and service quality

Ensuring store cleanliness and tidiness

Maintaining accurate business records and compliance with policies and procedures

Creating a warm and welcoming environment for customers

Leading by example and directing teams in product preparation, customer service, and cleanliness standards

Fostering a positive workplace culture and promoting teamwork

ASSISTANT STORE MANAGER RESPONSIBILITIES

Support the manager in leading and inspiring a diverse team to deliver exceptional customer service

Support in daily operations including staff training, development, compliance, and performance evaluations

Run team meetings as required

Leading by example in impeccable customer service

Ensuring profitability of the business

Ensuring effective communication with staff, customers, suppliers, and stakeholders

Maintain high standards of cleanliness, WH&S and Food Safety Compliance

To be considered for the Assistant Store Manager role, you must have:

At least two years of restaurant/café management experience, with a focus on coffee and customer service.

A proven ability to manage staff and budgets efficiently.

Strong leadership skills and the ability to motivate your team and create a positive work environment.

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.

Experience in inventory management, budgeting, and cost control.

A keen attention to detail and the ability to manage tasks and deadlines effectively.

A deep passion for coffee and a thorough understanding of the customer service industry.

If you're looking for the perfect blend of a supportive learning environment and endless opportunities to grow within the hospitality industry, Zarraffa's is the place for you. You can read more about the perks of working with Zarraffa's on our website.

Seven-day flexibility is required, including weekends, early morning opens and late-night closes.