Store Manager — Lead a Passionate Coffee Team

Zarraffa's Coffee; Queanbeyan; On-site; AUD 70,000 - 90,000; Full time

Job summary

Zarraffa's Coffee is seeking a Store Manager for the Jerrabomberra location. You will lead a diverse team to deliver outstanding customer service, manage daily operations, and ensure profitability while upholding high standards of cleanliness and safety.

You will be responsible for staff training, roster management, and cost control, with a focus on crafting exceptional coffee and creating a positive work environment for both customers and staff.

Qualifications

• At least two years of restaurant/café management experience.
• Strong leadership and ability to motivate the team.
• Excellent communication and interpersonal skills.
• Experience in budgeting and cost control.
• Deep passion for coffee and customer service.
• Ability to manage staff rosters, timesheets and recruitment.

Responsibilities

• Lead and inspire a diverse team to deliver exceptional customer service.
• Oversee daily operations including staff training, development, compliance, and performance evaluations.
• Learn how to craft specialty hot and cold coffee beverages the Zarraffa’s Way.
• Store administration including completing rosters, reviewing timesheets, ordering stock and recruitment.
• Run team meetings as required.
• Ensure profitability of the business.
• Maintain high standards of cleanliness, WH&S and Food Safety compliance.

Skills

Leadership

Customer service

Staff management

Communication

Budgeting

Attention to detail

Coffee passion

Job description

Zarraffa's Coffee is seeking a Store Manager for the Jerrabomberra location. You will lead a diverse team to deliver outstanding customer service, manage daily operations, and ensure profitability while upholding high standards of cleanliness and safety.

You will be responsible for staff training, roster management, and cost control, with a focus on crafting exceptional coffee and creating a positive work environment for both customers and staff.