Retail Store Lead | Barista Training & Step-Up Incentives

OTR Group; Newcastle-Maitland; Sur place; AUD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Team member offers and discounts

Barista coffee training

Step Up Incentive Program – up to 8wks

Broad career development opportunities

Résumé du poste

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants across Australia. We are seeking a team-oriented individual to assist with daily store operations, focusing on customer service, training, rostering, stock management and reporting while upholding health and safety standards.

The successful candidate will participate in team development, adapt to changing needs, and contribute to a high-performing retail environment.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsabilités

• Assist with day-to-day store operations.
• Provide customer service and support training and development.
• Create rosters and manage stock.
• Prepare reports; adhere to health and safety policies and procedures.

Connaissances

Leadership

Customer service

Communication

Training others

Adaptability

Attention to detail

Teamwork

Description du poste

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants across Australia. We are seeking a team-oriented individual to assist with daily store operations, focusing on customer service, training, rostering, stock management and reporting while upholding health and safety standards.

The successful candidate will participate in team development, adapt to changing needs, and contribute to a high-performing retail environment.