Store Manager - Lead Growth, Team & Customer Experience

Connor; Liverpool; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Fun environment

Incentive program

Support & feedback

Mentoring & development

Job summary

yd. Liverpool is seeking a Store Manager to lead our Myer Liverpool Retail Team. You will drive sales growth, coach the store crew and deliver an elevated customer experience through the yd. CLASS sales steps.

The role requires store management experience, a passion for mentoring, and the ability to analyse reports, manage budgets and KPIs while representing the brand with professionalism.

Qualifications

• Store management experience.

Responsibilities

• Develop a high‑performance culture that promotes team investment, employee engagement, retention, and consistent growth and development.
• Instil a supportive and candid feedback culture focused on recognising, developing, and elevating your team.
• Always represent the brand with professionalism and integrity – displaying professional etiquette across all methods of communication.
• Develop a strong sales‑performance culture that delivers an exceptional customer experience through the yd. CLASS sales steps.
• Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
• Regularly analyse sales reports to guide commercial actions that generate sustained traffic increase and sales performance.
• Execute all VM guides at the direction of the VM Team in line with standards to ensure strong commercial implementation.

Skills

Store management

Job description

POSITION PURPOSE

As a Store Manager you are responsible for delivering consistent sales growth and team performance within your store. You will develop a sales-performance culture that prioritises an elevated customer experience through CLASS our selling steps, while promoting team investment, employee engagement and consistent growth and development.

As a Store manager you will:

PEOPLE

• Develop a high-performance culture that promotes team investment, employee engagement, retention, and consistent growth and development.

• Instil a supportive and candid feedback culture focused on recognising, developing, and elevating your team.

• Always represent the brand with professionalism and integrity– displaying professional etiquette across all methods of communication

PERFORMANCE

• Develop a strong sales-performance culture that delivers an exceptional customer experience through the yd. CLASS sales steps.

• Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs

• Regularly analyse sales reports to guide commercial actions that generate sustained traffic increase and sales performance.

• Execute all VM guides at the direction of the VM Team in line with standards to ensure strong commercial implementation.

At yd. we are passionate about our people, and we will offer you:

• A fun, inspiring and challenging environment.

• A rewarding incentive program like no other retailer!

• Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.

• Mentoring, training, and development to support you on this journey.

If this sounds like you with Store management experience, please send through your expression of interest, and apply!!