Store Manager – Lead & Elevate the Chocolate Experience

Koko_Black; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

40% team member discount

In-store & online training

Premium workspace

Inclusive and diverse team

Job summary

Koko Black is seeking an Assistant Store Manager for our Sydney CBD store. You will lead by example, coach the team and drive daily operations to meet targets while delivering exceptional customer experiences.

Join a premium chocolate brand with a supportive culture, strong growth, and a 40% team member discount. This on-site role offers career development and a collaborative, diverse team environment.

Qualifications

• Retail leadership experience is essential.
• Strong interpersonal skills and teamwork.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Lead by example and energise the team.
• Coach and develop staff to reach targets.
• Oversee store operations and stock management.
• Own the numbers and reduce waste.
• Create memorable customer moments beyond service.

Skills

Leadership

People skills

Customer experience

Results driven

Creativity

Tools

POS/retail software

Job description

Koko Black is seeking an Assistant Store Manager for our Sydney CBD store. You will lead by example, coach the team and drive daily operations to meet targets while delivering exceptional customer experiences.

Join a premium chocolate brand with a supportive culture, strong growth, and a 40% team member discount. This on-site role offers career development and a collaborative, diverse team environment.