Store Manager: Drive Sales, Teams & In-Store Events

Estée Lauder Companies; Western Australia; On-site; AUD 70,000 - 95,000; Full time

Job summary

Estée Lauder Companies is seeking a dynamic Store/Retail/Counter Manager to lead and develop a team of Sales Associates, achieving sales, service and operational targets. You will own the store's business plan, recruit and retain customers, and run in-store events with a high-performing team.

The role emphasizes leadership, coaching, and strategic planning to deliver exceptional customer relationships and results in a prestige beauty environment.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience in business planning including setting sales and customer service targets, sales analysis and staff scheduling.
• Retail operations experience including inventory and facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience creating and executing in-store events.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Experience with retail POS software.
• Proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead, coach and develop the team to achieve sales and service targets.
• Create and execute agile store business plans and events.
• Recruit and retain customers through strategic targeting and CRM.
• Oversee front-line operations, inventory and cash reconciliation.

Skills

Leadership

Customer service

Sales targets

Staff scheduling

Inventory management

Cash reconciliation

In-store events

POS software

Microsoft Office

Tools

Retail POS software

Microsoft Office

Job description

Estée Lauder Companies is seeking a dynamic Store/Retail/Counter Manager to lead and develop a team of Sales Associates, achieving sales, service and operational targets. You will own the store's business plan, recruit and retain customers, and run in-store events with a high-performing team.

The role emphasizes leadership, coaching, and strategic planning to deliver exceptional customer relationships and results in a prestige beauty environment.