Store Manager: Lead a High-Impact Beauty Team

The Estée Lauder Companies; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Outstanding training & development

Store team incentives

Job summary

Estée Lauder Companies in Adelaide seeks a dynamic Store/Retail/Counter Manager to lead and develop a team of Sales Associates, driving sales, service and operational targets.

You will be accountable for creating and executing an agile business plan to recruit and retain customers through in-store events, CRM and leadership of a high performing team. This role offers progression within a leading prestige beauty group.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous business planning experience including setting sales and customer service targets, staff scheduling.
• Previous retail operations experience including inventory and facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience of creating and executing in-store events.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in Australia if invited to attend for interview.

Responsibilities

• Lead, coach and develop our sales team to achieve sales, customer service and operational targets.
• Create and execute agile store business plans and in-store events to recruit and retain customers.
• Drive customer relationship management and loyalty through exceptional service.
• Manage daily store operations including inventory, facilities management and cash reconciliation.
• Lead by example to ensure high performance and a positive customer experience.

Skills

Leadership

Coaching

Business planning

Customer service

Retail operations

Staff scheduling

In-store events

POS software

Microsoft Office

Tools

POS software

Microsoft Office

Inventory management

Job description

Estée Lauder Companies in Adelaide seeks a dynamic Store/Retail/Counter Manager to lead and develop a team of Sales Associates, driving sales, service and operational targets.

You will be accountable for creating and executing an agile business plan to recruit and retain customers through in-store events, CRM and leadership of a high performing team. This role offers progression within a leading prestige beauty group.