Lead & Coach: Assistant Store Manager

The Estée Lauder Companies Inc.; Sydney; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

The Estée Lauder Companies Inc. is seeking an inspirational and dynamic Assistant Store Manager to support the Store Manager in leading and developing the Sales Associates to meet sales, customer service and operational targets.

In this fast-paced cosmetics environment, you will coach a team, manage daily operations, and drive exceptional service while working retail hours, including weekends and events. A proven supervisory background and retail operations experience are essential for success.

Qualifikationen

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with coaching/mentoring to achieve targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail point-of-sale software.
• Proficiency in Microsoft Office.

Aufgaben

• Lead, coach and develop Sales Associates to achieve sales, service and operational targets.
• Support Store Manager in day-to-day store leadership and team development.
• Ensure high standards of customer service and store operations.
• Collaborate on achieving performance metrics in a fast-paced environment.

Kenntnisse

Customer service

Coaching & mentoring

Sales leadership

Cash handling

Inventory management

Retail operations

POS software experience

Tools

POS software

Microsoft Office

Jobbeschreibung

The Estée Lauder Companies Inc. is seeking an inspirational and dynamic Assistant Store Manager to support the Store Manager in leading and developing the Sales Associates to meet sales, customer service and operational targets.

In this fast-paced cosmetics environment, you will coach a team, manage daily operations, and drive exceptional service while working retail hours, including weekends and events. A proven supervisory background and retail operations experience are essential for success.