Store Manager

Sociable Tech Pty Ltd; Maryborough; Presencial; AUD 80.000 - 81.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary plus superannuation

Career growth and skill development

Descripción de la vacante

Treasure Hunters Maryborough is seeking a practical, customer-focused Store Manager to lead and manage a high-performing retail store on High Street in Maryborough.

You will work closely with the business owner to manage day-to-day operations, drive sales, profitability and exceptional customer service, while maintaining stock control and staff performance in a fast-paced environment.

Formación

• Minimum one year of retail management experience in any retail sector.
• Certificate III or above qualification in business/retail management preferred.
• Experience with POS system.
• Knowledge of stock rotation and presentation standards.
• Familiar with inventory management software and other retail technology advantageous.
• Excellent communication and interpersonal skills.
• Strong understanding of customer service principles.
• Proven ability to confidently lead a team.
• Ability to work a rotating roster including weekdays, weekends, public holidays and late-night trade.
• Appropriate Australian work rights for the role.

Responsabilidades

• Plan, organise and oversee daily store operations to meet sales targets, customer service expectations and operational performance objectives.
• Supervise, coach and coordinate retail staff, including recruitment support, induction, training, roster planning, performance monitoring and timesheet approvals.
• Monitor sales trends, customer demand and seasonal buying patterns to inform product selection, merchandise planning and store sales initiatives.
• Coordinate purchasing, supplier orders, goods receipting, stock replenishment, stocktakes and inventory controls to maintain stock availability and minimise shrinkage.
• Review merchandise pricing, promotional offers, markdowns and product presentation in consultation with the Business Owner.
• Monitor labour costs, stock expenditure and other operating expenses; contribute to store budgets, cost control and profitability improvements.
• Analyse sales and stock data, track key performance indicators, maintain accurate business records and prepare regular operational and financial performance reports.
• Ensure products are displayed and labeled, POS procedures followed and store provides an efficient, positive customer experience.
• Manage escalated customer enquiries, refunds, returns and complaints in a professional and timely manner, consistent with consumer law and store policies.
• Implement and monitor workplace health and safety procedures, loss-prevention measures and relevant retail operating standards.

Descripción del empleo

Job Type: Permanent position | Full time position

Job Description

TREASURE HUNTERS MARYBOROUGH About the role Treasure Hunters Maryborough is seeking a practical, customer-focused Store Manager to lead and manage a high-performing retail store on High Street in Maryborough.

Working actively with the business owner, you will be responsible for day-to-day store operations and ensure that the store achieves its sales and operational targets; maximises its profitability; anddelivers the highest level of customer service.

Benefits

• Attractive salary plus superannuation.
• Opportunities for professional growth and skill development.

Tasks & Responsibilities

Plan, organise and oversee daily store operations to meet sales targets, customer service expectations and operational performance objectives. Supervise, coach and coordinate retail staff, including recruitment support, induction, training, roster planning, performance monitoring and timesheet approvals.

Monitor sales trends, customer demand and seasonal buying patterns to inform product selection, merchandise planning and store sales initiatives. Coordinate purchasing, supplier orders, goods receipting, stock replenishment, stocktakes and inventory controls to maintain appropriate stock availability and minimise shrinkage and wastage. Review merchandise pricing, promotional offers, markdowns and product presentation in consultation with the Business Owner and within delegated authority.

Monitor labour costs, stock expenditure and other operating expenses; contribute to store budgets, cost control and profitability improvements. Analyse sales and stock data, track key performance indicators, maintain accurate business records and prepare regular operational and financial performance reports for the Business Owner. Ensure products are appropriately displayed and labelled, point-of-sale procedures are followed and the store provides an efficient, positive customer experience.

Manage escalated customer enquiries, refunds, returns and complaints in a professional and timely manner, consistent with applicable consumer law and store policies. Implement and monitor workplace health and safety procedures, loss-prevention measures and relevant retail operating standards.

Qualification & Experience

• Minimum one year of retail management experience from any retail sector.
• Hold a Certificate III or above qualification in the business field, retail management graduates are highly preferred.
• Experience with any point-of-sale (POS) system.
• Knowledge of stock rotation and presentation standards.
• Familiar with inventory management software and other retail technology will be advantageous.
• Excellent communication and interpersonal skills.
• Strong understanding of customer service principles.
• Proven ability to confidently lead a team.
• Passion for providing outstanding customer service and creating a positive store environment.
• Ability to work a rotating roster including weekdays, weekends, public holidays and late-night trade.
• Appropriate Australian work rights for the role.

About Company

About Company Treasure Hunters Maryborough is a proud family-owned and operated local business dedicated to serving the Maryborough community. Established with a commitment to providing everyday essentials and unique finds, our store aims to be a trusted destination for local families and residents seeking value, convenience and friendly shopping experience.

We stock a varied range of affordable household essentials, gifts, collectibles and practical everyday items. As a family business, we value personal service, strong community relationships and treating every customer with care and respect. Our team takes pride in helping customers find the products they need and responding to their requests and feedback.

We believe local businesses play an important role in strong communities. As our business grows, we welcome team members who share our commitment to customer service, teamwork and the needs of residents. Our vision is to be Maryborough’s trusted local dollar store, offering good value and an evolving product range informed by community demand.

Work Type: Full time Salary: $79500-80000 Job Publish: 26-10-2026 Job Expire: 25-11-2026