Store Manager

Early Settler Group; Lockyer Valley Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Early Settler is seeking a dynamic Store Manager for our Bundaberg store. You will drive sales, lead and develop a high-performing team, and create a memorable customer experience aligned with our values.

This pivotal role requires hands-on leadership in a thriving retail environment. As a leader, you will inspire the team to deliver outstanding results, manage budgets and KPI targets, and ensure a safe, engaging store environment.

Qualifications

• 5+ years retail management experience.
• Ability to manage budgets, drive KPI’s, ensure compliance, and generate reporting.
• Strong customer service focus and leadership capabilities.
• Willingness to roll up your sleeves and lead by example.

Responsibilities

• Own overall store performance and KPIs.
• Drive sales, profit, and control costs.
• Foster a customer-centric culture and exceptional experience.
• Provide leadership and coaching to develop the team.
• Lead and develop sales staff to hit targets and build high-performing teams.
• Develop and implement strategies to maximize sales and service targets.
• Be a product knowledge expert and live the company values in day-to-day work.
• Ensure compliance with policies and safety procedures, including OH&S.

Skills

Retail management

Sales leadership

Budgeting & KPIs

Team coaching

Customer service focus

Job description

Who are we?

Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There’s no place like home and, no matter what your style, we’ve got something to make yours even more comfy and beautiful.

Why Join Us?

• Amazing team member discounts on our fabulous products
• Holistic Wellbeing programs to support you to be your best self
• Career Development Opportunities
• Fun, Supportive and collaborative team environment

What is the role?

Are you an inspiring leader with a passion for retail? Then we want to hear from you - We are looking for a dynamic Store Manager to join our team at Bundaberg store and take charge! In this pivotal role, you’ll drive sales, lead and develop a high-performing team aligned to our core values, and create a memorable customer experience. It’s a fantastic opportunity to make your mark on a growing brand and lead by example in a thriving retail environment. Our Store Managers know how to Keep It Real and Be Experts to ensure our teams are engaged and committed to Adding Value and Making the customer journey Personal by creating an inspirational customer experience. We love what we do, and we are looking for people who share in our vision and goals.

Key Responsibilities:

• Proactively and attentively takes ownership of overall store performance
• Drives sales, profit, controls costs to ensure the achievement of KPI’s
• Ensures a customer centric culture, resulting in a warm, helpful, and exceptional customer experience
• Provides inspirational leadership and training to develop their team to deliver outstanding results
• Lead, coach and develop the retail sales team to achieve targets and build a high-performing team
• Develop and Implement strategies that can maximize both sales and customer service targets thereby driving store performance
• Be a product knowledge expert and be as keen as beans to live our values #WeKeepItReal, #WeAddValue, #WeMakeItPersonal, #WeAreExperts, #WeAreDistinctive
• Adheres to all company behaviours, policies, and procedures
• Ensures a clean, tidy, and safe work environment advocating and ensuring OH&S principles are adhered to at all times!

Who are we looking for?

With a strong retail background, commercial acumen and passion for customer service, you are someone who thrives in a team environment and knows how to bring out the best in people. You bring energy, resilience and a hands‑on approach to everything you do - and you are ready to take the next step into retail leadership!

• 5+ years retail management experience
• Your drive and innate passion about providing a customer experience that is second to none
• A reputation for your collaborative and approachable style and ability to deliver the results
• Demonstrated experience leading and coaching teams
• Ability to manage budgets, drive KPI’s, ensure compliance, interpret/create reporting, and generate efficient and compliant rosters
• Honesty, integrity, and open communication
• A work ethic that is uncompromised, commitment to adding value and a willingness to roll up your sleeves to get the job done
• As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.

• Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.

We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview