Store Manager

KaiserCraft; Nambour; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Generous staff discount

Budget incentives for the team

Employee Assistance Program (EAP)

Family oriented environment

Growth opportunities

Job summary

Kaisercraft Pty is seeking a Retail Manager for a new store in Nambour, Queensland. The role is casual and situated at a temporary site, with 20–25 hours per week.

Reporting to the Cluster Manager, you will guide a small team to deliver outstanding customer service, manage rosters, recruit and train staff, and ensure strong store presentation. Ideal candidates have prior retail supervisory experience, the ability to coach others, and a passion for selling Kaisercraft products.

Qualifications

• Experience leading a team in a retail environment.
• Ability to coach and train staff to achieve targets.
• Strong customer service orientation and problem-solving skills.
• Attention to detail and ability to maintain store standards.
• Flexibility with hours and ability to work weekends when required.

Responsibilities

• Lead by example to deliver exceptional customer experiences and achieve monthly targets.
• Prepare and manage employee rosters.
• Recruit, select and train team members.
• Develop and support a small team to perform at a high level.
• Demonstrate product knowledge to assist customers with purchases.
• Assist with stock control, shrinkage reduction and stock takes.
• Maintain immaculate store presentation through visual merchandising.
• Support promotions and visual merchandising initiatives.

Skills

Team leadership

Coaching

Customer focus

Problem solving

Communication

Tools

MS Office

POS System

Job description

Kaisercraft is currently looking for a Retail Manager to lead our new store in Nambour!

This is the perfect opportunity for a retail leader (supervisor, team leader or assistant manager) who's ready to take the next step in their career!

Please note this role will be offered on a casual basis, and the store will operate as a temporary site.

Based in Geelong, we’re a family-owned business with over 100 retail stores and counting, located throughout Australia. Whilst we continue to grow, Kaisercraft have a strong focus on ensuring the Kaisercraft values are carried all the way from our Head office through to our Retail Stores. To be successful in this fun & hardworking environment, you will show Mutual Respect, Humility and Integrity and will have a growth mindset to continue to build our much-loved brand.

The Opportunity

Reporting to the Cluster Manager, you will play an integral part in the smooth and efficient running of the store. You will guide your team to assist in ensuring the store is performing to the highest standard through customer service and presenting the store in such a way that it showcases our beautiful product range. Outside of assisting with general day-to-day operations, your other duties and responsibilities may include;

• Leading by example to drive exceptional customer experiences and help them to deliver on monthly team budgets
• Employee monthly rosters
• Recruit, select and train like-minded team members
• Managing and developing a small team
• Demonstratingstrong product knowledge to assist customers in making the best product choice
• Take a proactive approach in loss prevention management i.e. stock shrinkage and stock take
• Ensure store presentation is immaculate through visual merchandising
• Assist in the implementation of promotional & visual merchandising initiatives

About You:

You are looking for 20-25 hours per week, possibility of school hours

Experience with managing a team

The ability to lead by example, as well as coaching and training your team to deliver a high performing retail store

The ability to create a memorable experience and understand our customer needs

A motivated individual with a passion to sell our products and drive your team to meet monthly targets

Reliable, high attention to detail and good communication skills

Ability to work autonomously, problem solve and take initiative

Experience using Microsoft Office suite and a POS System

Flexibility- Monday to Friday? Want to work weekends? We can accommodate this!

Benefits

• Generous 50% staff discount on Kaisercraft branded products
• Budget incentives for the team
• Employee Assistance Program (EAP)
• Family oriented environment
• An Australian company with significant growth opportunities