Store Manager

Metcash Trading Limited; Hobart; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Extra Leave

Career Growth

Parental Leave

Inclusive Culture

Gender pay gap under 5% (WGEA)

Mental Health accreditation

Flex Ready & Family Friendly

Job summary

Clennett's Mitre 10 Hobart, part of Metcash, is seeking a hands-on Store Manager to lead a close-knit team across retail and trade. You will coach staff, oversee store operations, and drive performance with a strong focus on customer service and community engagement.

The store operates seven days a week with a flexible 38-hour roster. We offer career growth opportunities, inclusive culture and benefits designed to support wellbeing and family needs.

Qualifications

• Retail leadership experience as a Store Manager, Assistant Manager or 2IC.
• Strong people leadership skills and confidence developing a diverse team.
• A genuine passion for customer service and building community relationships.
• Commercial experience across sales, inventory and financial performance.
• Strong communication skills and a practical, hands-on leadership style.
• Experience in hardware, trade or home improvement retail is advantageous.

Responsibilities

• Lead, coach and develop a team across retail and trade operations.
• Build a positive culture centred on customer service and accountability.
• Drive sales and identify opportunities to increase local store traffic.
• Manage store performance, including profit and loss, wages and costs.
• Oversee inventory, stock availability and overall store presentation.
• Maintain safe, efficient operations across the store and drive-through trade area.

Skills

Retail leadership

People leadership

Customer service

Commercial/financial

Communication

Hardware/trade experience

Job description

We're looking for a hands-on Store Manager to lead our Clennett's Mitre 10 Hobart store. You'll be responsible for building a strong team, delivering great customer service and driving store performance.

Leading a close-knit team across retail and trade, you'll coach and develop your people, oversee store operations and inventory, and help grow customer awareness in the local community. This role may suit an experienced Store Manager or a strong retail 2IC ready to take the next step.

The store operates seven days a week, with a flexible 38-hour roster between 7:30am and 5:00pm Monday to Friday, plus occasional weekend coverage.

What You'll Be Doing

• - Lead, coach and develop a team across retail and trade operations
• - Build a positive culture centred on customer service and accountability
• - Drive sales and identify opportunities to increase local store traffic
• - Manage store performance, including profit and loss, wages and costs
• - Oversee inventory, stock availability and overall store presentation
• - Maintain safe, efficient operations across the store and drive-through trade area

You’re Likely a Match If You Have

• - Retail leadership experience as a Store Manager, Assistant Manager or 2IC
• - Strong people leadership skills and confidence developing a diverse team
• - A genuine passion for customer service and building community relationships
• - Commercial experience across sales, inventory and financial performance
• - Strong communication skills and a practical, hands-on leadership style
• - Experience in hardware, trade or home improvement retail is advantageous

What's on Offer

We're proud to offer a workplace that supports your wellbeing, growth and belonging:

• Extra Leave: Enjoy a fifth week of annual leave, two wellbeing days and one volunteer day annually
• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

For over 50 years, Mitre 10 has been the local and independent hardware store for thousands of Australians. Our focus is on people, performance and delivering great customer outcomes by working together and building strong partnerships.

As part of the Total Tools & Hardware Group and Metcash, we help local retailers compete and provide builders, renovators, tradies and DIY customers with the products, service and trusted advice they need.