Store Manager

Nisbets Catering Equipment ANZ

Gold Coast City

On-site

AUD 65,000 - 90,000

Full time

12 days ago

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Benefits offered by this job

Commission scheme

Staff discounts

Employee Assistance Program

Wellbeing platform

Learning & development

Career progression

Supportive team environment

Job summary

Nisbets Australia is seeking a Store Manager to lead our Gold Coast retail team. You will drive sales, coach staff, manage stock, and ensure outstanding customer experiences in a busy, customer-facing environment.

This hands-on leadership role requires a proven retail background, strong people skills and the ability to deliver results in a fast-paced setting. Work hours are 9:00am–5:00pm, Monday to Friday, with no late nights or weekend shifts.

Qualifications

Proven experience in retail management or a similar role.
Strong leadership and team management skills.
Strong customer service and relationship-building skills.
Experience driving sales performance and achieving targets.
Strong problem-solving and decision-making skills.
Excellent communication and stakeholder management skills.
Strong organisational skills and attention to detail.
Experience managing stock, inventory and retail operations.
Ability to thrive in a fast-paced environment and manage competing priorities.

Responsibilities

Manage the day-to-day operations of the store.
Delivering outstanding customer service and customer outcomes
Monitor and analyse sales performance, providing reports to senior management.
Conduct regular staff training and performance evaluations.
Driving sales performance and achieving store KPIs.
Supporting recruitment, onboarding and training activities.
Managing inventory levels and stock accuracy.
Maintaining high standards of merchandising and store presentation.
Resolving customer concerns and acting as an escalation point when required.
Managing store administration, reporting and operational processes.
Championing the Nisbets Core Values.

Skills

Retail management

Team leadership

Customer service

Sales drive

Problem solving

Communication

Organisational skills

Stock/inventory control

Prioritisation

Job description

Nisbets Australia is a global leader in catering and hospitality equipment. We have been operating in Australia since 2010 and are part of a much bigger team spanning 10 countries. With over 500,000 customers worldwide and products sold in more than 100 countries, our continued success comes down to one thing - our people.

The Role

As a Store Manager, you will play a pivotal role in overseeing the daily operations of our retail store, ensuring exceptional customer service and driving sales performance. You will lead a team of staff, manage inventory, and implement strategies to enhance the store's profitability while maintaining a positive shopping environment. This position is crucial for achieving our business objectives and fostering a loyal customer base.

Our store is open 9:00am-5:00pm Monday to Friday, that means no late nights or weekends.

This is a hands-on leadership role where you'll help coach and develop team members, manage daily store operations and contribute to the overall success of the store.

You'll thrive in this role if you enjoy leading from the front, building strong customer relationships and creating a positive team culture.

The key focus areas of the role include:

Manage the day-to-day operations of the store.
Delivering outstanding customer service and customer outcomes
Monitor and analyse sales performance, providing reports to senior management.
Conduct regular staff training and performance evaluations.
Driving sales performance and achieving store KPIs.
Supporting recruitment, onboarding and training activities.
Managing inventory levels and stock accuracy.
Maintaining high standards of merchandising and store presentation.
Resolving customer concerns and acting as an escalation point when required.
Managing store administration, reporting and operational processes.
Championing the Nisbets Core Values.

The successful candidate will possess the following skills and experience:

Proven experience in retail management or a similar role.
Strong leadership and team management skills.
Strong customer service and relationship-building skills.
Experience driving sales performance and achieving targets.
Strong problem-solving and decision-making skills.
Excellent communication and stakeholder management skills.
Strong organisational skills and attention to detail.
Experience managing stock, inventory and retail operations.
Ability to thrive in a fast-paced environment and manage competing priorities.

What you need to know:

Nisbets provides employees with a range of benefits including:

Assistant Store Management commission scheme
Generous staff discounts on our product range
Access to our Employee Assistance Program
Discounts through our employee benefits and wellbeing platform
Ongoing learning and development opportunities
Career progression within a global organisation
A supportive team environment where your contribution is valued.

If you are a motivated retail leader who enjoys developing people, delivering results and creating exceptional customer experiences, we'd love to hear from you.

Nisbets Australia and New Zealand engage in Equal Opportunity recruitment practices to ensure a fair process for all applicants.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Australia’s one stop shop for catering equipment

Our purpose: Catering equipment made simple.

Over the last 30 years, we have carefully honed our skills and products to offer you a great buying experience based on our core principles:

Product Range: Over 5,000 lines, providing the best from global and local suppliers, no matter what your budget.

Free Delivery: Most of our products are available for free next day delivery to Sydney, Brisbane and Melbourne metro areas (conditions apply).

Price Match Promise: We provide the best value products in the country. If you find a cheaper advertised price, we will beat it by 5%!

Same Day Despatch: Order before 4pm to ensure same day despatch from our warehouses in Sydney, Brisbane and Melbourne (Monday-Friday).

Customer Service: We handle hundreds of orders every day, and our specialist teams have been trained to give every call and order the attention you deserve.

Stock Availability: Boasting market leading in-stock levels of over 95%; get more of the products you need, when you need them.

Source: This is an extract from the company's own website.