Account Manager - Luxury

Publicis Groupe; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts

Employee assistance

Anniversary day off

Wellbeing platform

Collaborative team

Training & development

Job summary

Nisbets Australia & New Zealand in Sydney, part of a global catering equipment powerhouse, is seeking a Key Account Manager, NSW, to build and nurture strategic relationships within our wholesale and distributor network.

You will apply your business development and account management skills to grow market share, manage pricing, promotions, and reporting, with full training and clear career growth opportunities.

Qualifications

• Minimum 2 years' Field Key Account experience in wholesale/ distributor networks.
• Proven ability to grow sales and market share.
• Strong negotiation and influencing skills with written and verbal communication.
• Good understanding of customer and market dynamics.
• Proficient with MS Office and basic CRM tools.

Responsibilities

• Build and maintain a wide distributor base (commercial & trade).
• Conduct distributor visits, present products, and explain current ranges and offers.
• Maintain accurate records and report on activity and outcomes.
• Develop pricing, promotion, volume and market share strategies.
• Drive growth with new and existing accounts and nurture relationships.

Skills

Field Key Account management

Negotiation skills

Relationship building

Communication skills

Market analysis

Tools

CRM software

Microsoft Office

Job description

Job Description

We are a Certified Great Place to Work!

Nisbets Australia & New Zealand is part of a global catering equipment powerhouse operating across 10 countries. We’ve been supplying hospitality equipment since 1989, distributing high-quality kitchen and catering equipment to suppliers across all sectors.

Our continued success is driven by our people. We invest in our teams and look for individuals who want more than just a job; we want people seeking a long-term career with room to grow.

About the role

As the Key Account Manager, NSW you will build and foster strong strategic relationships within our Wholesale and Distributor network to optimise, market share growth and business growth. You will incorporate your pre-existing business development and account management skills to maximise all growth opportunities within new and existing distributor accounts.

Key Responsibilities

• Build and maintain an extensive customer base of distributors, commercial and trade accounts.
• Conduct distributor visits; presenting the Nisbets range; ensuring full knowledge of current range and sales offers
• Maintain regular and consistent relationships with key contacts on a pre-defined call cycle; as well as maintaining accurate customer records
• Develop strategies around price, promotion, volume and market share.
• Strategically drive business growth and develop new customer accounts whilst continually improving existing relationships.
• Professionally deliver presentations, solutions and training to drive sales.
• Planning, forecasting and reporting for each account.
• Monitor account performance and drive solutions to meet business outcomes.
• Plan, manage and maintain a monthly call cycle and provide detailed call reports.
• Championing our Company values of ‘Working Together, Authenticity, Customer Passion, Agility and Accountability.’

What you’ll bring to Nisbets

• Minimum of 2 years’ Field Key Account experience; preferably in the hospitality kitchen equipment industry or similar (FMCG)
• Comprehensive background in developing new and existing business relationships with profitable outcomes.
• Strong negotiation and influencing skills with excellent written and verbal communication skills.
• Strong understanding of current customer and market dynamics
• Competent to strong knowledge of Microsoft Office packages (Word, Excel, Powerpoint);

What we offer

• Generous staff discounts across the product range
• Access to an Employee Assistance Program
• A paid day off to celebrate your work Anniversary
• A wellbeing and rewards platform with discounts at popular retailers
• A collaborative, connected, supportive team environment
• Full training and ongoing development opportunities

We’re seeking someone who’s keen to learn, contribute ideas, challenge the status quo, take on new challenges, and grow with an expanding business.

We are an Equal Opportunity Employer and are committed to a fair and inclusive recruitment process.