Technical Account Manager - (Au)

Obsidian Security; New South Wales; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Staff discounts across product range

Employee Assistance Program

Paid day off for work anniversary

Wellbeing and rewards platform

Job summary

Nisbets Australia & New Zealand seeks a proactive Key Account Manager to drive growth within our wholesale and distributor network across NSW. You will build strong strategic relationships to optimise market share and revenue, leveraging your field account management experience to identify and maximize opportunities.

Your role requires robust negotiation, excellent communication, and the ability to present compelling sales solutions to distributors, with proficiency in MS Office and a

Qualifications

• Minimum of 2 years’ Field Key Account experience; preferably in hospitality kitchen equipment
• Comprehensive background in developing new and existing business relationships with profitable outcomes
• Strong negotiation and influencing skills with excellent written and verbal communication
• Strong understanding of current customer and market dynamics
• Competent knowledge of Microsoft Office packages (Word, Excel, PowerPoint)

Responsibilities

• Build and maintain an extensive distributor customer base.
• Conduct distributor visits; present the Nisbets range; know current range and offers.
• Maintain regular relationships with key contacts; keep accurate records.
• Develop strategies around price, promotion, volume and market share.
• Drive business growth and develop new distributor accounts while enriching relationships.
• Deliver presentations, solutions and training to drive sales.
• Plan, forecast and report for each account.
• Monitor performance and drive solutions to meet business outcomes.
• Manage a monthly call cycle and produce detailed reports.
• Champion the company values of Working Together, Authenticity, Customer Passion, Agility and Accountability.

Skills

Field Key Account experience

Negotiation

Communication skills

Microsoft Office

Hospitality equipment knowledge

Tools

Microsoft Office

Job description

Job Description

We are a CertifiedGreat Place to Work !

Nisbets Australia & New Zealand is part of a global catering equipment powerhouse operating across 10 countries. We’ve been supplying hospitality equipment since 1989, distributing high-quality kitchen and catering equipment to suppliers across all sectors.

Our continued success is driven by our people. We invest in our teams and look for individuals who want more than just a job; we want people seeking a long-term career with room to grow.

About the role

As the Key Account Manager, NSW you will build and foster strong strategic relationships within our Wholesale and Distributor network to optimise, market share growth and business growth. You will incorporate your pre-existing business development and account management skills to maximise all growth opportunities within new and existing distributor accounts.

Key Responsibilities include:

• Build and maintain an extensive customer base of distributors, commercial and trade accounts.
• Conduct distributor visits; presenting the Nisbets range; ensuring full knowledge of current range and sales offers
• Maintain regular and consistent relationships with key contacts on a pre-defined call cycle; as well as maintaining accurate customer records
• Develop strategies around price, promotion, volume and market share.
• Strategically drive business growth and develop new customer accounts whilst continually improving existing relationships.
• Professionally deliver presentations, solutions and training to drive sales.
• Planning, forecasting and reporting for each account.
• Monitor account performance and drive solutions to meet business outcomes.
• Plan, manage and maintain a monthly call cycle and provide detailed call reports.
• Championing our Company values of ‘Working Together, Authenticity, Customer Passion, Agility and Accountability.’

What you’ll bring to Nisbets

• Minimum of 2 years’ Field Key Account experience; preferably in the hospitality kitchen equipment industry or similar (FMCG)
• Comprehensive background in developing new and existing business relationships with profitable outcomes.
• Strong negotiation and influencing skills with excellent written and verbal communication skills.
• Strong understanding of current customer and market dynamics
• Competent to strong knowledge of Microsoft Office packages (Word, Excel, Powerpoint)

What we offer

• Generous staff discounts across the product range
• Access to an Employee Assistance Program
• A paid day off to celebrate your work Anniversary
• A wellbeing and rewards platform with discounts at popular retailers
• A collaborative, connected, supportive team environment
• Full training and ongoing development opportunities

We’re seeking someone who’s keen to learn, contribute ideas, challenge the status quo, take on new challenges, and grow with an expanding business.

We are an Equal Opportunity Employer and is committed to a fair and inclusive recruitment process.