Assistant Store Manager - 12 Month Maternity Leave Contract

Nisbets; Campbelltown; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Commission scheme

Staff discounts

Employee Assistance Program

Wellbeing platform discounts

Learning and development

Career progression

Supportive team environment

Job summary

Nisbets Australia is seeking an Assistant Store Manager for a 12-month maternity cover to support the Store Manager, drive sales and ensure excellent customer experiences. You will coach and develop the team, oversee daily operations, stock, merchandising and administration while delivering results in a fast-paced retail environment.

Ideal candidates bring leadership experience, a customer-focused mindset and a proven ability to achieve targets.

Qualifications

• Experience in an Assistant Store Manager or similar retail leadership role.
• Proven ability to develop and coach team members.
• Strong customer service ethos and relationship-building skills.
• Track record of driving sales and achieving targets.
• Excellent communication and stakeholder management.
• Strong organisational skills and attention to detail.

Responsibilities

• Support day-to-day store operations and customer service delivery.
• Lead, coach and develop team members to improve performance.
• Drive sales and achieve store KPIs through effective coaching.
• Assist with recruitment, onboarding and training activities.
• Manage stock, inventory accuracy and merchandising standards.
• Handle store administration, reporting and processes.
• Act as escalation point for customer concerns and issues.
• Uphold Nisbets Core Values and positive team culture.

Skills

Retail leadership

Team development

Customer service

Sales targeting

Communication

Stock management

Organisational skills

Job description

Assistant Store Manager - 12 Month Maternity Leave Contract

Nisbets Australia is a global leader in catering and hospitality equipment. We have been operating in Australia since 2010 and are part of a much bigger team spanning 10 countries. With over 500,000 customers worldwide and products sold in more than 100 countries, our continued success comes down to one thing - our people.

The Role

As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver an outstanding customer experience while driving sales and operational excellence. This role is a maternity leave cover for a 12 month period.

This is a hands-on leadership role where you'll help coach and develop team members, manage daily store operations and contribute to the overall success of the store.

You’ll thrive in this role if you enjoy leading from the front, building strong customer relationships and creating a positive team culture.

The key focus areas of the role include:

• Supporting the day-to-day operation of the store
• Delivering outstanding customer service and customer outcomes
• Leading, coaching and developing team members
• Driving sales performance and achieving store KPIs
• Supporting recruitment, onboarding and training activities
• Managing inventory levels and stock accuracy
• Maintaining high standards of merchandising and store presentation
• Resolving customer concerns and acting as an escalation point when required
• Supporting store administration, reporting and operational processes
• Championing the Nisbets Core Values

The successful candidate will possess the following skills and experience:

• Previous experience in an Assistant Store Manager, Team Leader or similar retail leadership role
• Proven experience leading and developing teams
• Strong customer service and relationship-building skills
• Experience driving sales performance and achieving targets
• Strong problem-solving and decision-making skills
• Excellent communication and stakeholder management skills
• Strong organisational skills and attention to detail
• Experience managing stock, inventory and retail operations
• Ability to thrive in a fast-paced environment and manage competing priorities

What you need to know:

Nisbets provides employees with a range of benefits including:

• Assistant Store Management commission scheme
• Generous staff discounts on our product range
• Access to our Employee Assistance Program
• Discounts through our employee benefits and wellbeing platform
• Ongoing learning and development opportunities
• Career progression within a global organisation
• A supportive team environment where your contribution is valued

If you are a motivated retail leader who enjoys developing people, delivering results and creating exceptional customer experiences, we'd love to hear from you.

Nisbets Australia and New Zealand engage in Equal Opportunity recruitment practices to ensure a fair process for all applicants.