Store Manager

TSHR; Canberra; Presencial; AUD 68 000 - 83 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous staff product discount

Team events and activities

Ongoing training and development

Career progression opportunities

Shape a new store and culture

Resumo da oferta

TSHR is seeking a Store Manager to lead a brand-new boutique in Canberra’s CBD. You’ll recruit and develop a team, set the store tone, and own performance, presentation and culture.

You’ll be the face of the brand locally and drive a service experience that turns customers into loyal fans. In this role you’ll manage daily operations, strive to meet budgets and KPIs, track conversions, and implement practical measures to lift performance.

Qualificações

• Proven experience in retail store management, ideally in fashion or accessories.
• Strong track record of achieving sales targets using KPIs and conversion data.
• Excellent people leadership with ability to motivate and retain a high-performing team.
• Highly organised with attention to detail and ability to juggle priorities.
• Genuine connection with the brand identity, culture and values.

Responsabilidades

• Oversee daily store operations and ensure boutique runs to brand standards.
• Drive sales results and deliver against store budgets and KPIs.
• Track conversion and key metrics; implement practical strategies to lift performance.
• Recruit, coach and motivate a team to represent the brand.
• Maintain high visual presentation and operational processes.
• Lead by example to deliver warm, memorable customer experiences.
• Uphold the brand's values and service philosophy with the team.
• Foster a positive environment that supports retention and growth.

Conhecimentos

Store management

Sales targets

People leadership

Organised

Customer service

Descrição da oferta de emprego

THE COMPANY

Our client is a fast-growing Australian retail brand in the fashion and accessories space, known for a people-first culture and a genuine commitment to the way they treat their customers and their teams. With a store network that continues to expand, with several new openings planned each year, they are building something special and looking for the right leaders to grow with them. Values matter here, and the business is deliberate about creating a workplace where people feel supported, recognised and want to stay.

THE ROLE

This is a rare opportunity to lead a brand-new boutique from the ground up. As Store Manager, you'll build the team, set the tone and take ownership of the store's performance, presentation and culture in a prime Canberra CBD retail location. You'll be the face of the brand locally and the driving force behind a service experience that keeps customers coming back.

Day-to-Day

• Oversee all aspects of daily store operations and ensure the boutique runs smoothly and to brand standards
• Drive sales results and deliver against store budgets and KPIs
• Track conversion and other key metrics, and put practical strategies in place to lift performance
• Recruit, coach and motivate a team that is engaged, capable and proud to represent the brand
• Keep visual presentation and operational processes consistently high
• Lead by example in delivering warm, memorable customer experiences
• Champion the brand's values and service philosophy with your team every day
• Foster a positive, supportive environment that encourages retention and long-term growth

EXPERIENCE REQUIRED

• Proven experience in a retail store management role, ideally within fashion, accessories or specialty retail
• A solid track record of achieving sales targets and using KPIs and conversion data to improve results
• Strong people leadership skills, with the ability to motivate, develop and retain a high-performing team
• Highly organised, with excellent attention to detail and the ability to juggle competing priorities
• A genuine connection with the brand's identity, culture and values
• Confident communicator with a customer-first mindset
• Experience in a new store opening or start-up environment is highly regarded
• Full working rights in Australia

COMPANY PERKS

• Generous staff product discount
• Team events and activities throughout the year
• Ongoing training and development
• Real opportunities for career progression in an expanding business
• The chance to shape a new store and its culture from day one

SALARY

Base salary of $75,000 + Super