Store Manager

Southern Forests Employment Hub; Bunbury; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Competitive remuneration

Professional development opportunities

Job summary

Clover’s General Store in Bridgetown, WA is seeking a Store Manager to lead daily operations, drive sales and deliver an outstanding customer experience. The role runs 7am–2pm, Monday to Friday, with 70 hours per fortnight and the opportunity to guide a dynamic team in a friendly community retail setting.

You will oversee staff performance, scheduling, merchandising, inventory and compliance with health and safety regulations while promoting company initiatives and community engagement.

Qualifications

• Demonstrated leadership experience in a retail store environment.
• Strong customer service orientation and relationship-building skills.
• Experience managing staff, schedules, training and performance.
• Understanding of retail operations, inventory and POS systems.
• Excellent communication and teamwork abilities.

Responsibilities

• Oversee daily store operations and staff
• Drive sales and meet store targets
• Maintain store standards, signage and merchandising
• Manage inventory control, stock ordering, and logistics
• Deliver exceptional customer service and handle complaints
• Ensure policy, health, safety, and compliance
• Implement promotions and engage with local community

Skills

Leadership

Customer service

Team management

Retail operations

Communication

Tools

POS systems

Stock control

Job description

About the role

We are seeking a Store Manager to join Clover’s General Store in Bridgetown, WA. This position is 70 hours per fortnight 7am-2pm, Monday to Friday, that offers the perfect opportunity for a dedicated employee looking to lead a dynamic store environment. As Store Manager, you will be responsible for overseeing day-to-day operations, driving sales performance, and creating an exceptional customer experience. This role is pivotal to the success of our store and plays a key role in delivering our company’s strategic objectives within the retail and consumer products sector.

Key responsibilities

• Oversee daily store operations, ensuring smooth and efficient business processes
• Manage and motivate staff, training, performance management and scheduling
• Drive sales performance and work towards achieving store targets
• Maintain store standards, including visual merchandising, cleanliness and product displays
• Manage inventory control, stock ordering and logistics
• Deliver exceptional customer service and resolve customer complaints promptly and professionally
• Ensure compliance with company policies, health and safety regulations and relevant legislation
• Implement and promote company initiatives and promotional campaigns
• Build strong relationships with local community and customers to enhance brand loyalty

What we’re looking for

• Strong leadership and team management skills with the ability to motivate and develop staff
• Excellent customer service orientation and ability to build positive customer relationships
• Basic understanding of retail operations, inventory management and point-of-sale systems
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a collaborative team
• Problem-solving skills and the ability to handle challenging situations effectively
• Flexibility and adaptability to changing retail environments
• Current working rights in Australia
• Preferred: Experience in a similar retail environment or specific product category

What we offer

We are committed to supporting our employees and providing a rewarding work environment. We offer competitive remuneration for the position, opportunities for professional development within our growing retail business. We believe in maintaining a positive work-life balance and provide flexibility where possible to accommodate personal commitments. Our team-focused culture values contributions from all employees, and we celebrate successes together. We also provide staff discounts on our product range.

About us

Clover’s General Store is a respected retailer in the consumer products sector, committed to delivering quality products and exceptional service to our customers. With a strong presence in the Bridgetown community, we pride ourselves on our customer-centric approach and dedicated team. Our company values integrity, professionalism and community engagement. We are passionate about creating a positive shopping experience and building lasting relationships with our customers and communities we serve. We are looking for talented individuals who share our values and are committed to driving retail excellence.

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

What’s your expected annual base salary?

How many years’ experience do you have as a store manager?

How much notice are you required to give your current employer?

Have you worked in a role where you were responsible for stock control?

Do you have customer service experience?

Tagged as: management - store (retail & consumer products)