Store Experience Leader - Inspire Teams & Customer Loyalty

Endeavour Group; Canberra; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount at Dan Murphy’s

Employee wellbeing support

Descripción de la vacante

Endeavour Group's Dan Murphy’s Canberra Region is seeking an Assistant Store Manager (Customer Experience) to lead a team in delivering world-class customer experiences and inspired merchandising. You’ll champion community-focused service, coach staff, and drive revenue through exceptional store operations.

You’ll bring energy, initiative and a collaborative leadership style to a fast-paced retail environment, empowering your team to grow and feel valued while living our purpose to Drink Better

Formación

• Experience leading a team to deliver excellent customer experience.
• Passion for people development and coaching.
• Ability to work in a fast-paced environment.
• Inclusive and collaborative communication style.
• Strong initiative and decision making.

Responsabilidades

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

Conocimientos

People leadership

Customer experience

Coaching

Communication

Descripción del empleo

Endeavour Group's Dan Murphy’s Canberra Region is seeking an Assistant Store Manager (Customer Experience) to lead a team in delivering world-class customer experiences and inspired merchandising. You’ll champion community-focused service, coach staff, and drive revenue through exceptional store operations.

You’ll bring energy, initiative and a collaborative leadership style to a fast-paced retail environment, empowering your team to grow and feel valued while living our purpose to Drink Better