Store Experience Leader – People & Growth

Endeavour Group Careers; Darwin; Sur place; AUD 67 000 - 81 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Wellbeing support

Career growth

Résumé du poste

Dan Murphy's is seeking an Assistant Store Manager (Customer Experience Manager) in Orange, Australia. You will lead and develop a team to deliver a world class customer experience, focusing on engagement, mentoring and targeted coaching to continually improve performance.

You will foster an inclusive culture, drive local community understanding, and use customer feedback to inform decisions, while supporting career growth within the Endeavour Group network.

Qualifications

• Demonstrated ability to lead and develop store teams.
• Focus on delivering a world class customer experience and revenue growth.
• Proven skills in coaching, mentoring and staff development.

Responsabilités

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career
• Lead in-store tasks, delivering regular coaching and mentoring to the store team
• Create an inclusive environment that embraces diversity and community needs

Connaissances

Team leadership

Customer experience

Coaching

Mentoring

Communication

People development

Description du poste

Dan Murphy's is seeking an Assistant Store Manager (Customer Experience Manager) in Orange, Australia. You will lead and develop a team to deliver a world class customer experience, focusing on engagement, mentoring and targeted coaching to continually improve performance.

You will foster an inclusive culture, drive local community understanding, and use customer feedback to inform decisions, while supporting career growth within the Endeavour Group network.