Store Experience Leader — Coaching, Sales & Ops

Foot Locker; City of Tea Tree Gully; On-site; AUD 55,000 - 70,000; Full time

Job summary

Foot Locker is seeking a driven individual for a leadership role focused on delivering an exceptional in-store Customer Experience. You will coach your team to improve service quality and handle all store operations in the absence of the Store Manager.

Your responsibilities include motivating the team, ensuring customer satisfaction, maintaining product knowledge, and contributing to an inclusive work environment.

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Comfortable engaging customers and delivering an elevated experience.
• Resourceful in responding to changing demands in retail.

Responsibilities

• Coach and motivate team to drive sales and exceptional customer service.
• Ensure knowledge of products to provide excellent sales service.
• Deliver on merchandising, visual, and operational expectations.

Skills

Leadership

Customer engagement

Sales motivation

Problem analysis

Financial analysis

Flexibility

Job description

Foot Locker is seeking a driven individual for a leadership role focused on delivering an exceptional in-store Customer Experience. You will coach your team to improve service quality and handle all store operations in the absence of the Store Manager.

Your responsibilities include motivating the team, ensuring customer satisfaction, maintaining product knowledge, and contributing to an inclusive work environment.