Steel Customer Service Champion | Quotes, Orders & Support

Steelforce; Toowoomba Regional; Sur place; AUD 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

Paid parental leave that goes further

Health cover at discounted rates

Everyday savings

Résumé du poste

Steelforce in Toowoomba is seeking a proactive Customer Service Administrator to join our team. You will be the first point of contact for customers across trade counter, phone and email channels, handling quotes, orders and cash sales in a hands-on role.

The position runs Monday to Friday, 8:00am–4:30pm, at our Toowoomba site. You will work with a collaborative team, improve service levels and contribute to efficient order processing.

Qualifications

• Customer service or sales experience.
• Experience within an admin environment is highly regarded.
• Good communication and a positive attitude.
• Comfortable using a computer; training provided.

Responsabilités

• Answer calls, emails, and assist walk-in customers.
• Process quotes, orders and cash sales.
• Collaborate with the team to ensure on-time orders.
• Keep admin files organized and up to date.

Connaissances

Customer service

Sales experience

Admin experience

Communication skills

SAP experience

Outils

SAP

Description du poste

Steelforce in Toowoomba is seeking a proactive Customer Service Administrator to join our team. You will be the first point of contact for customers across trade counter, phone and email channels, handling quotes, orders and cash sales in a hands-on role.

The position runs Monday to Friday, 8:00am–4:30pm, at our Toowoomba site. You will work with a collaborative team, improve service levels and contribute to efficient order processing.