Statewide Disability Operations GM — 12-Month Secondment

Kanda; Rockhampton Regional; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Monthly RDO for full-time employees

Sonder wellness app access

Rewards hub with savings and cashback

Employee recognition programs

Orbit World Travel Club membership

Long-term career opportunities

Job summary

Kanda is seeking a General Manager to lead Disability operations across Queensland, accountable for service quality, financial performance and growth. You will shape the business plan, manage budgets, build referral networks and guide regional managers.

This senior role combines strategic leadership with hands-on delivery to achieve strong care and commercial results. The position is 12-month fixed term, based in Rockhampton, Mackay or Brisbane, offering opportunity to shape disability services

Qualifications

• Proven experience in a senior management role within disability, healthcare or community services.
• Comprehensive knowledge of the NDIS framework and its application in Queensland.
• Strong leadership with ability to develop high performing teams.
• Excellent communication with diverse stakeholders.
• Strategic thinking and business acumen with growth and efficiency track record.
• Advanced Diploma or higher in Human Services or equivalent.

Responsibilities

• Developing and delivering the Disability operational business plan and budget.
• Overseeing rostering and service delivery so participants get continuity of care and the business keeps healthy margins.
• Planning for workforce optimisation, controlling overheads and improving efficiency across our Disability systems and processes.
• Making sure we meet all NDIS Quality and Safeguarding standards and staying across changes to awards, legislation and funding body pricing.
• Leading business development with Support Coordination and Plan Manager businesses, funding bodies and other contacts to build new referral sources.
• Leading tender responses and working with the Marketing Manager and Service Development Managers on sales plans and promotion.
• Coaching and developing your people, identifying future leaders and building a culture where learning is encouraged.
• Forecasting monthly, spotting revenue and margin gaps early, and putting plans in place to meet budget.

Skills

Senior management

Leadership

NDIS knowledge

Stakeholder engagement

Strategic planning

Education

Advanced Diploma or higher in Human Services

Job description

Kanda is seeking a General Manager to lead Disability operations across Queensland, accountable for service quality, financial performance and growth. You will shape the business plan, manage budgets, build referral networks and guide regional managers.

This senior role combines strategic leadership with hands-on delivery to achieve strong care and commercial results. The position is 12-month fixed term, based in Rockhampton, Mackay or Brisbane, offering opportunity to shape disability services