Executive Manager Disability

Orchard Talent Group; Sydney; On-site; AUD 180,000 - 260,000; Full time

Job summary

Challenge Community Services is seeking an Executive Manager, Disability Services to provide strategic and operational leadership across one of the organisation’s largest portfolios. Reporting to the CEO, this role holds broad accountability for service delivery, workforce capability and financial performance across a geographically dispersed network.

You will lead through change, strengthen the operating model, and build leadership capability to deliver high-quality, person-centred services for

Job description

The organisation

Challenge Community Services is a long-established, community-based not-for-profit with more than 65 years of history supporting individuals, families and communities across New South Wales and Queensland. Founded in Tamworth in 1958, Challenge now supports thousands of people across more than 100 communities, delivering services spanning disability supports, foster care, allied health and supported employment, underpinned by a strong regional presence and values-led workforce.

The opportunity

Challenge is seeking to appoint an Executive Manager, Disability Services to provide strategic and operational leadership across one of the organisation’s largest and most complex portfolios.

Reporting directly to the Chief Executive Officer and working as part of the Executive Leadership Team, the Executive Manager will hold broad accountability for service delivery, workforce capability, financial performance, safeguarding, practice quality and regulatory compliance across a geographically dispersed service network.

This is a significant change and performance leadership mandate. A central focus will be strengthening the operating model, creating greater clarity, accountability and consistency across regions, while building leadership capability and ensuring people are well supported to perform.

The Executive Manager will bring disciplined oversight to service performance, workforce utilisation and financial sustainability, while maintaining a strong focus on safe, high-quality and person-centred services. The role will strengthen existing services, improve participant experience and retention, and position the portfolio for sustainable growth.

Working closely with the CEO and Executive Team, the Executive Manager will contribute to broader organisational strategy, provide advice on emerging NDIS trends, risks and opportunities, and maintain trusted relationships with participants, families, the NDIA, regulators, government and sector partners.

About you

You are an accomplished senior executive with experience leading complex, multi-site services across disability or a closely related human services environment.

You bring strong operational and commercial capability, with demonstrated experience improving service performance, developing capable leaders and creating greater clarity and accountability. You understand how workforce, service quality, participant outcomes and financial performance intersect, and are comfortable balancing competing priorities and making considered decisions.

You have successfully led through change and can assess an operating environment quickly, identify what needs to be strengthened and translate strategy into practical action. You are comfortable moving between executive-level thinking and operational detail, challenging established ways of working where required and holding senior leaders accountable while bringing people with you.

Experience within the NDIS will be highly regarded, alongside a strong understanding of person-centred practice, safeguarding, quality and the regulatory expectations associated with complex human services.

Your leadership style is visible, confident and people-focused. You bring clarity to expectations, sound judgement and resilience, and are motivated by the opportunity to strengthen services and deliver better outcomes for people with disability.

Applicants must have the legal right to work in Australia.

The Orchard Talent Group acknowledges the Traditional Custodians of the land on which we work. We pay our respect to their Elders past, present and emerging, for they hold the memories, traditions, culture and hopes of Aboriginal and Torres Strait Islander people.