Senior Area Manager, Disability Services (Travel Required)

Challenge Community Services; Ipswich City; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration

Fitness Passport

Salary packaging (FBT)

Company vehicle

Birthday leave

Safety and Wellbeing support

Job summary

Challenge Community Services seeks an Area Manager for Ipswich Accommodation Services to lead frontline teams and oversee service delivery, safety, and quality across a large region. You will ensure NDIS Practice Standards compliance and drive continuous improvement while building strong client and stakeholder relationships.

Your role requires senior leadership experience, financial oversight, and a commitment to person-centred practice, with regular travel across the designated region to

Qualifications

• Senior leadership experience within disability or community services.
• Strong knowledge of NDIS Practice Standards and compliance.
• Proven capability in operational and financial management.
• Excellent leadership, communication, and stakeholder engagement skills.
• Ability to manage complex priorities and analyse performance data.
• Demonstrated commitment to person-centred practice and positive behaviour support.
• Experience coaching or training staff and leaders.

Responsibilities

• Lead and support Frontline Leaders to deliver safe, high‑quality services.
• Oversee operational performance, including KPIs, budgeting, and revenue.
• Ensure compliance with NDIS Practice Standards and legislative requirements.
• Drive continuous improvement, quality audits, and risk management.
• Promote positive behaviour support and person-centred practice.
• Build strong relationships with clients, families, and key stakeholders.
• Use systems and data to improve efficiency and service outcomes.
• Willingness to travel regularly across the designated region to support teams, services, and stakeholders.

Skills

Senior leadership

NDIS standards

Operational management

Financial management

Stakeholder engagement

People-centred practice

Coaching leaders

Education

Tertiary qualification in Community Services/Disability/Social Science

Job description

Challenge Community Services seeks an Area Manager for Ipswich Accommodation Services to lead frontline teams and oversee service delivery, safety, and quality across a large region. You will ensure NDIS Practice Standards compliance and drive continuous improvement while building strong client and stakeholder relationships.

Your role requires senior leadership experience, financial oversight, and a commitment to person-centred practice, with regular travel across the designated region to