Specialist Medical Receptionist

Dr Ashley Seawright; Toowoomba Regional; On-site; AUD 42,000 - 54,000; Part time

Job summary

Dr Ashley Seawright’s ophthalmology practice is seeking an experienced medical receptionist to join a busy front desk. The role requires flexibility with hours, being available from 7.30am to 5.00pm, Monday to Friday, with an average roster of 55–60 hours per fortnight.

The position involves covering sick, annual, and long service leave for existing staff. The successful candidate will be highly organised, friendly, and proficient in front office procedures, thriving in a fast-paced environment.

Qualifications

• Duties include answering telephones, booking appointments, medical typing and general office duties.
• Liaise with patients and their families; billing and front office procedures.
• Willingness to train and adapt to a busy ophthalmology setting.

Responsibilities

• Answer telephones and book appointments.
• Medical typing and patient liaison.
• Billing and general office duties.
• Support leave cover for existing staff.

Skills

Long term commitment

Team player

Multi‑tasking

Confidentiality

Excellent communications

Tech savvy

Willing to learn

Problem solving

Job description

We are looking for an experienced medical receptionist to join our busy general ophthalmology practice. This position requires the applicant to be flexible with availability and to be available between 7.30am and 5.00pm, Monday to Friday, with an average roster of 55-60 hours per fortnight. This position will also cover sick leave, annual and long service leave for existing staff members.

The successful candidate will be an enthusiastic individual who is highly organised, friendly and skilled in front office procedures and relishes working in a fast paced work environment. We will provide training, although any previous experience in a medical/allied health reception role would be highly desirable. Duties will include answering telephones, booking appointments, medical typing, liaising with patients and their families, billing and general office duties.

Skills we require:

• Be prepared to commit to a long term employment arrangement
• A team player attitude is essential
• Ability to multi-task and prioritise in a busy environment and display initiative, strong time management skills & flexibility to work efficiently and co-operatively within a close-knit team environment
• A high level of confidentiality and professional ethics
• Excellent communications skills with a positive and friendly manner
• Confident to use technology and computer programs
• Be willing to learn new skills and adapt to the work place
• Be a problem solver who remains calm