Specialist Surgical Booking Coordinator

The Eye Health Centre; Australia; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Eye Health Centre in Springfield is seeking a Surgical Booking Administrator to coordinate elective surgery lists, handle patient care, and provide reception support in a fast-paced ophthalmology setting.

Ideal candidates will have medical administration experience, theatre booking knowledge, and familiarity with health fund billing. Training and ongoing support are provided, with full-time hours based at our Springfield rooms.

Qualifications

• Experience in a medical environment is required.
• Experience coordinating theatre lists and liaising with hospitals/anaesthetists.
• Experience with Medicare/private health fund billing is preferred.

Responsibilities

• Reception duties and patient-facing support.
• 2:

Skills

Medical Administration

Surgical Booking

Health Fund Billing

Microsoft 365

Typing

Communication

Teamwork

Tools

Genie Medical Software

Job description

Our Specialist Ophthalmology Group is actively seeking suitably experienced Surgical Booking Administrator to provide administration, surgical booking co-ordination and expert patient care.

Position Location Base:

Our consulting rooms in Springfield

Position to start as soon as possible with training onsite across our locations

Opportunity for career growth

Due to the company's growth, we have a fantastic opportunity to joinour friendly, dynamic team in a full-time capacity.

If you enjoy a fast-paced busy environment this position is for you. We are looking for experienced candidates who are focused on providing outstanding patient care. Experience in Specialist Medical Administration, scheduling of surgical theatre lists and health fund billing is preferred. We believe in offering training and support to the right candidate with the right attitude. You must possess intermediate to advanced computer skills, flexibility and enjoy working in a team.

Applicants who display the following skills are invited to apply:

• Must have experience within a medical environment. Private surgical practice, surgical bookings experience an advantage. Experience arranging theatre lists, liaising with hospitals and Anaesthetists
• Reception/secretarial experience working in a Medical Practice (specialist essential)
• Previous high level customer service experience
• Experience and knowledge of patient billing – both Medicare and private health funds
• Previous experience using Medical Software (Genie an advantage)
• Microsoft 365 knowledge
• Fast, accurate typing skills
• Excellent written and verbal communication skills

Key duties also include but will not be limited to:

• Reception
• Surgical bookings
• Customer relations
• Taking incoming telephone calls and assisting patients
• Distribution of medical correspondence
• Patient billing and receipting
• General administration and PA support to the Doctors

The successful applicant will need to possess the following:

• Initiative and ability to work as part of a team or independently
• Excellent interpersonal skills, empathy and enthusiasm
• Ability to adapt and respond to change
• Flexibility to cover for full time staff annual leave and sick leave
• Have a desire to offer an outstanding service to patients
• A good sense of humour
• Enjoy working in a very fast paced and dynamic environment