Specialist Family Violence Practitioner – Case Management

The Salvation Army (VIC) Prpty Trust atf Social Work; Windsor; Sur place; AUD 74 000 - 77 000; Plein temps

Avantages offerts par ce poste

Salary packaging up to $15,900 tax‑exk

Parental leave

Health & wellness initiatives

Cultural supports for First Nations

Training & development opportunities

Social impact career

Résumé du poste

The Salvation Army is seeking a Specialist Family Violence Practitioner to provide outreach case management for adult and child victim-survivors in Windsor, VIC. This fixed-term, full-time role reports to the Team Leader and is based in Windsor until June 2028.

You will work within a feminist, trauma-informed framework to deliver high-quality family violence and child wellbeing responses, empowering clients toward safety and independence.

Qualifications

• A tertiary qualification in Social Work or a related field (essential).
• Demonstrated experience in case management within family violence or related community services.
• Understanding of family violence frameworks, risk assessment and trauma-informed practice.
• Advanced computer skills, including experience with data and record management systems.
• A Victorian Driver’s Licence (essential).
• A Victorian Employee Working with Children Check (essential).

Responsabilités

• Build effective, empowering relationships with clients that uphold the principles of the National Family Violence Model of Care.
• Provide high-quality case management support in line with TSA models and standards of practice.
• Conduct ongoing assessments of client needs, risks and circumstances from intake through to case closure.
• Develop, implement and review individual case plans in partnership with clients, supporting self-determination and goal achievement.
• Assist clients to access holistic support services, community connections and advocacy opportunities.
• Maintain accurate and up-to-date client records and data in accordance with TSA standards and procedures.
• Identify and escalation risks, service gaps and improvement opportunities to support safe and effective service delivery.
• Monitor client outcomes and contribute to achieving team performance and service delivery targets.

Connaissances

Case management

Family violence frameworks

Trauma-informed practice

Data management

Driver's license

Working with Children Check

Formation

Tertiary qualification in Social Work or related field

Outils

Driver's license

Working with Children Check

Description du poste

Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

At The Salvation Army, we stand alongside individuals impacted by family violence, helping them move from crisis to safety, healing and recovery. We’re looking for a passionate and experienced Specialist Family Violence Practitioner to join our dedicated team delivering life-changing support. This is your opportunity to work within a leading family violence service, providing trauma-informed, client-centred outreach support that empowers victim-survivors to reclaim safety, independence and hope.

About the role

As a Specialist Family Violence Practitioner, you will provide outreach case management support to adult and child victim-survivors experiencing family violence. The role includes assessment, crisis response, and ongoing support, helping victim-survivors access safety, recovery, and wellbeing outcomes. Working from a feminist, trauma-informed framework, you will deliver high-quality family violence and child wellbeing responses that empower victim-survivors and enhance their safety. Reporting to the Team Leader, this is a fixed-term full-time position, contracted until June 2028, based in Windsor, VIC.

Conditions

Compensation is in accordance with SCHADS Level 5. $53.43 – $55.85 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

How you will make an impact

• Build effective, empowering relationships with clients that uphold the principles of the National Family Violence Model of Care
• Provide high-quality case management support in line with TSA models and standards of practice
• Conduct ongoing assessments of client needs, risks and circumstances from intake through to case closure
• Develop, implement and review individual case plans in partnership with clients, supporting self-determination and goal achievement
• Assist clients to access holistic support services, community connections and advocacy opportunities
• Maintain accurate and up-to-date client records and data in accordance with TSA standards and procedures
• Identify and escalation risks, service gaps and improvement opportunities to support safe and effective service delivery
• Monitor client outcomes and contribute to achieving team performance and service delivery targets

What you will bring

• A tertiary qualification in Social Work or a related field (essential)
• Demonstrated experience in case management within family violence or related community services
• Understanding of family violence frameworks, risk assessment and trauma-informed practice
• Advanced computer skills, including experience with data and record management systems
• A current Victorian Driver’s Licence (essential)
• A Victorian Employee Working with Children Check (essential)

What we offer

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here.

Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. Find out more The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Find out more Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.