Solar PV & BESS Solutions Engineer - Customer Support

RFI Technology Solutions; Sydney; On-site; AUD 70,000 - 80,000; Full time

Benefits offered by this job

Free onsite parking

Wellbeing/assistance program

Birthday leave

Two additional days off per year

Job summary

RFI Technology Solutions seeks an experienced Electrical Engineer to support our Customer Experience team from our Seven Hills Office in Sydney. You will apply electrical engineering expertise to solar PV, BESS, and wireless coverage projects, ensuring designs are compliant with Australian Standards and fit for purpose.

You’ll work closely with customers and internal departments, providing engineering support and technical guidance through the sales and delivery lifecycle in a collaborative,

Qualifications

• Bachelor’s degree in engineering or closely related field.
• Demonstrated experience in electrical engineering, ideally in solar PV/BESS or wireless communications.
• Strong knowledge of Australian Standards relevant to electrical installations.
• Experience with system design, load/yield modelling, and component sizing.
• Excellent problem-solving and diagnostic skills; structured approach.
• Strong communication skills to discuss technical options with customers.

Responsibilities

• Engineer grid-connected, off-grid and hybrid solar PV systems, including load analysis and battery sizing.
• Perform technical analysis to ensure interoperability and compliance with Australian Standards.
• Conduct diagnostics and root-cause analysis of in-field component failures.
• Assess designs for compliance with specifications, limitations and safety requirements.
• Integrate new equipment into existing electrical infrastructure for brownfield projects.
• Provide engineering consultation on solar and BESS tech to customers and internal teams.
• Support sales and Customer Experience teams with technical guidance from inquiry to delivery.

Skills

Electrical Engineering knowledge

Solar PV design

Battery energy storage (BESS)

Customer communication

Team collaboration

CRM experience

Education

Bachelor’s degree in Engineering

Tools

NetSuite

Oracle ERP

Job description

RFI Technology Solutions seeks an experienced Electrical Engineer to support our Customer Experience team from our Seven Hills Office in Sydney. You will apply electrical engineering expertise to solar PV, BESS, and wireless coverage projects, ensuring designs are compliant with Australian Standards and fit for purpose.

You’ll work closely with customers and internal departments, providing engineering support and technical guidance through the sales and delivery lifecycle in a collaborative,