Solar Installations Coordinator - Byron Bay (On-site)

Smart Energy; Byron Bay; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

Smart Energy is seeking an installations coordinator to own scheduling of 60+ weekly installations at our Byron Bay HQ. You will coordinate installer availability, customer requirements and job readiness to deliver a smooth installation experience.

Reporting to the Head of Delivery, you will work with technical, logistics and customer service teams to anticipate roadblocks, resolve scheduling challenges and keep everyone informed from booking to completion.

Qualifikationen

• 2–4 years’ experience in scheduling, project coordination, logistics or related roles.

Aufgaben

• Own installation scheduling: coordinate 60+ installations per week, balancing contractor availability and customer needs.
• Manage changes: adjust daily/weekly schedules and minimise delays.
• Build contractor relationships: maintain regular communication and set expectations around availability/delivery.
• Support installer network: recruit and onboard electricians and plumbers to meet demand.
• Keep customers informed: manage calls, texts, confirmations and progress updates with clear communication.
• Resolve operational challenges: collaborate with teams to address installation-day issues calmly and efficiently.

Kenntnisse

Scheduling

Project coordination

Logistics

Stakeholder management

Customer service

Negotiation

Attention to detail

Salesforce

Tools

Salesforce

Jobbeschreibung

Smart Energy is seeking an installations coordinator to own scheduling of 60+ weekly installations at our Byron Bay HQ. You will coordinate installer availability, customer requirements and job readiness to deliver a smooth installation experience.

Reporting to the Head of Delivery, you will work with technical, logistics and customer service teams to anticipate roadblocks, resolve scheduling challenges and keep everyone informed from booking to completion.