Installations Coordinator – Solar & Home Electrification Scheduler

Smart Energy Pte Ltd; Byron Bay; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Training and growth opportunities

Friday drinks & team lunches

Social Remedy gym membership

Byron Bay/Sydney Christmas party

All-expenses-paid Bali incentive trips

Job summary

Smart Energy is seeking an installations coordinator to own scheduling for 60+ installations weekly, coordinating installers, customer requirements and job readiness from booking to completion. Based at Byron Bay HQ, Monday to Friday, in the Northern Rivers region, you’ll work with technical, logistics and customer service teams to keep projects moving and deliver a smooth installation experience.

You’ll thrive on problem solving, strong organisation and proactive communication with contractors

Qualifications

• 2–4 years’ experience in scheduling, project coordination, logistics, or a related coordination role.
• Experience managing busy schedules and multiple stakeholders.
• Strong customer service background with professional communication.
• Confident negotiating with contractors, trades and customers.

Responsibilities

• Own installation scheduling: coordinate and confirm 60+ installations per week, balancing contractor availability and customer needs.
• Manage changes confidently: adjust daily/weekly schedules and minimise delays.
• Build strong contractor relationships: maintain regular communication and set clear expectations.
• Support our national installer network: recruit and onboard electricians and plumbers.
• Keep customers informed: manage calls, texts, confirmations and progress updates.
• Resolve operational challenges: work with cross‑functional teams to address issues.
• Maintain accurate records: keep scheduling data current in our systems.
• Identify recurring issues and recommend scheduling improvements.

Skills

Scheduling

Project coordination

Vendor management

Communication

Tools

Salesforce

Job description

Smart Energy is seeking an installations coordinator to own scheduling for 60+ installations weekly, coordinating installers, customer requirements and job readiness from booking to completion. Based at Byron Bay HQ, Monday to Friday, in the Northern Rivers region, you’ll work with technical, logistics and customer service teams to keep projects moving and deliver a smooth installation experience.

You’ll thrive on problem solving, strong organisation and proactive communication with contractors