Social Housing Asset & Maintenance Coordinator

MA MISSION AUSTRALIA; Toowoomba Regional; On-site; AUD 77,000 - 95,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Counselling services

Volunteer opportunities

Extra leave

Leave days off

Job summary

Mission Australia Housing in Toowoomba is seeking an Asset Officer to coordinate maintenance, inspections and contractor performance for safe, well‑maintained homes. You’ll balance site visits, problem solving and stakeholder engagement to deliver positive outcomes for residents.

The role requires experience in property maintenance or housing coordination, a trade qualification, and a current driver’s license. National police history and child/vulnerable person clearances are required.

Qualifications

• Experience in property maintenance, facilities, housing, asset management, or a similar coordination role.
• Trade qualification or relevant property/building industry experience.
• Experience within social housing, community housing, or tenancy-related services.
• Strong ability to identify, assess and prioritise maintenance issues with understanding of contractor management.
• Current driver's licence with no restrictions.
• National police history check and clearance to work with children/vulnerable people.

Responsibilities

• Coordinate and prioritise tenant maintenance requests, ensuring repairs are actioned efficiently and in line with service standards.
• Act as liaison between tenants, contractors, and internal teams with professional customer service.
• Monitor and manage maintenance work orders from start to finish with quality outcomes.
• Conduct property inspections and assess completed works for defects and compliance.
• Scope maintenance and property improvement works with accurate asset records.
• Review contractor invoices and documentation for compliance and value.
• Track vacant properties and maintenance schedules to support turnover times.
• Build relationships with tenants, contractors and stakeholders to support positive housing outcomes.

Skills

Property maintenance

Contractor management

Customer service

Communication

Education

Trade qualification

Job description

Mission Australia Housing in Toowoomba is seeking an Asset Officer to coordinate maintenance, inspections and contractor performance for safe, well‑maintained homes. You’ll balance site visits, problem solving and stakeholder engagement to deliver positive outcomes for residents.

The role requires experience in property maintenance or housing coordination, a trade qualification, and a current driver’s license. National police history and child/vulnerable person clearances are required.