Full-Time Reliever - SOC Operator

MSS Security Pty Ltd; Australia; On-site; AUD 85,000 - 100,000; Full time

Job summary

MSS Security Pty Ltd is seeking experienced Control Room Operators for Peter Maccallum. In this fast-paced role you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, and respond to emergencies.

The ideal candidate will have at least three years of control room experience and a valid control room license, plus First Aid CPR and a current driver’s licence.

Qualifications

• Full Australian Working Rights.
• Security Certificate II (minimum).
• Current Victorian Security Licence with Control Room Endorsement.
• Proven control room experience.
• Current Valid First Aid Certificate and CPR.
• Up to date influenza vaccination.
• Current drivers licence.
• Availability to work a 24*7 rotating roster.
• Employee Working With Children Check (Or willing to obtain).
• Master licence - 409-987-30S

Responsibilities

• Monitor CCTV, alarms, access control, and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel, and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents when required.
• Perform access control, patrols, and security inspections.
• Provide professional customer service and stakeholder engagement

Skills

Control room

Surveillance monitoring

Emergency communications

Decision making

Roster flexibility

Education

Security Certificate II

Victorian Security Licence (Control Room)

First Aid & CPR

WWCC or willing to obtain

Master licence - 409-987-30S

Job description

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

MSS Security is seeking experienced Control Room Operators for Peter Maccallum. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries. The ideal candidate will have at least three years of security experience in a control room setting and a valid control room license. Strong multitasking skills, attention to detail, and the ability to make quick decisions in a fast-paced environment are essential.

Duties

• Monitor CCTV, alarms, access control, and security systems
• Manage and coordinate responses to incidents and emergencies
• Communicate with security officers, site personnel, and emergency services
• Maintain accurate incident logs and reports
• Conduct Rapid Response Patrols and attend incidents when required
• Perform access control, patrols, and security inspections
• Provide professional customer service and stakeholder engagement

Requirements

• Full Australian Working Rights.
• Security Certificate II (minimum).
• Current Victorian Security Licence with Control Room Endorsement.
• Proven control room experience.
• Current Valid First Aid Certificate and CPR.
• Up to date influenza vaccination.
• Current drivers licence.
• Availability to work a 24*7 rotating roster.
• Employee Working With Children's Check (Or willing to obtain).
• Master licence - 409-987-30S

Equal Opportunity & Diversity

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person.

We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency
• be a partner and supporter of Veterans employment
• honoured to have an endorsed INNOVATE Reconciliation Action Plan

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

As one of Australia’s leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.