SOC Control Room Operator – Full-Time, 24/7 Roster

MSS Security; Victoria; Hybrid; AUD 65,000 - 80,000; Full time

Job summary

MSS Security is seeking experienced Control Room Operators for Peter Maccallum. In this fast-paced role, you will monitor surveillance systems, manage incident responses, and coordinate communication between security personnel and emergency services on a 24/7 roster.

The ideal candidate has at least three years of security experience in a control room, a valid control room license, and a current First Aid certificate.

Qualifications

• Full Australian Working Rights.
• Security Certificate II (minimum).
• Current Victorian Security Licence with Control Room Endorsement.
• Proven control room experience.
• Current First Aid Certificate and CPR.
• Up to date influenza vaccination.
• Current driver's licence.
• Availability to work a 24/7 rotating roster.
• Working With Children's Check (Or willing to obtain).

Responsibilities

• Monitor CCTV, alarms, access control and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel and emergency services.
• Maintain accurate incident logs and reports.
• Conduct rapid response patrols and attend incidents when required.
• Perform access control, patrols and security inspections.
• Provide professional customer service and stakeholder engagement.

Skills

Multitasking

Attention to detail

Quick decision making

Customer service

Education

Security Certificate II

Victorian Security Licence with Control Room Endorsement

First Aid Certificate & CPR

Working With Children Check (or willing to obtain)

Tools

CCTV systems

Access control systems

Alarm monitoring

Job description

MSS Security is seeking experienced Control Room Operators for Peter Maccallum. In this fast-paced role, you will monitor surveillance systems, manage incident responses, and coordinate communication between security personnel and emergency services on a 24/7 roster.

The ideal candidate has at least three years of security experience in a control room, a valid control room license, and a current First Aid certificate.