SME Relationship Banker — Local Small Business Growth

NAB; Traralgon; On-site; AUD 70,000 - 100,000; Full time

Job summary

NAB in Warragul, VIC is seeking a customer-obsessed Business Direct Small Business professional to grow and deepen relationships with local SME customers and deliver tailored banking solutions.

You will move quickly to grow revenue, increase customer advocacy and collaborate with Retail Branch and Broker networks to improve portfolio performance while upholding NAB’s commitment to an inclusive, high-performing culture.

Qualifications

• Lending experience in business banking or retail banking.
• Track record of meeting sales targets.
• Strong customer relationship management skills.
• Good negotiation and problem-solving abilities.

Responsibilities

• Grow and deepen relationships within local communities, creating partnerships that see Small Businesses achieve their goals.
• Move with speed in this role to grow revenue and drive customer advocacy.
• Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice.
• Own it by understanding our customers’ needs to provide tailored holistic banking solutions.
• Win together by engaging with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.

Skills

Lending experience

Sales targets

Customer relationship management

Negotiation

Problem solving

Job description

NAB in Warragul, VIC is seeking a customer-obsessed Business Direct Small Business professional to grow and deepen relationships with local SME customers and deliver tailored banking solutions.

You will move quickly to grow revenue, increase customer advocacy and collaborate with Retail Branch and Broker networks to improve portfolio performance while upholding NAB’s commitment to an inclusive, high-performing culture.