SME Banking Growth Specialist

NAB; Coffs Harbour City Council; On-site; AUD 80,000 - 110,000; Full time

Job summary

NAB in Coffs Harbour is seeking a customer-focused banking professional to support Small Business lending requests and deliver tailored banking solutions. You will drive revenue growth, strengthen customer advocacy, and deepen relationships with customers seeking business and home lending options.

You will collaborate with Retail Branches and Broker networks to improve portfolio performance and deliver superior customer outcomes, contributing to NAB’s customer-obsessed culture and SME market

Qualifications

• Lending experience in business or retail banking.
• Strong understanding of the SME market.
• Proven ability to manage customer relationships.

Responsibilities

• Keep things simple while handling Small Business lending requests for business and home lending.
• Move with speed to grow revenue and drive customer advocacy.
• Increase NAB as the Bank of Choice by deepening customer relationships.
• Collaborate with Retail Branch and Broker networks to improve portfolio performance and outcomes.

Skills

Lending experience

Customer relationship management

SME market knowledge

Negotiation skills

Job description

NAB in Coffs Harbour is seeking a customer-focused banking professional to support Small Business lending requests and deliver tailored banking solutions. You will drive revenue growth, strengthen customer advocacy, and deepen relationships with customers seeking business and home lending options.

You will collaborate with Retail Branches and Broker networks to improve portfolio performance and deliver superior customer outcomes, contributing to NAB’s customer-obsessed culture and SME market