Small Business Banking Relationship Manager

NAB; Bourke; On-site; AUD 80,000 - 100,000; Full time

Job summary

NAB in Moree/Narrabri is seeking a focused Small Business Lending professional to service and grow SME customers. You will simplify lending requests, drive revenue, and strengthen customer advocacy while aligning solutions with customer needs.

Join a collaborative team within NAB's Business Direct Small Business unit, delivering tailored banking solutions and building durable customer relationships across local channels and partners.

Qualifications

• Lending experience in business or retail banking.
• Strong understanding of the SME market and customer needs.
• Proven ability to manage and grow customer relationships.

Responsibilities

• Keep things simple whilst managing Small Business customers' business and home lending requests.
• Move with speed to grow revenue and drive customer advocacy.
• Be customer obsessed and increase NAB as their Bank of Choice in customers' minds.
• Own it by understanding customers' needs to provide tailored holistic banking solutions.
• Win together by collaborating with Retail Branch and Broker network to improve portfolio performance.

Skills

Lending experience

SME market knowledge

Relationship management

Negotiation skills

Customer-centric

Job description

NAB in Moree/Narrabri is seeking a focused Small Business Lending professional to service and grow SME customers. You will simplify lending requests, drive revenue, and strengthen customer advocacy while aligning solutions with customer needs.

Join a collaborative team within NAB's Business Direct Small Business unit, delivering tailored banking solutions and building durable customer relationships across local channels and partners.