SMB Growth Partner — Remote Account Manager

Square; City of Brisbane; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Family planning benefits

Zusammenfassung

Square is seeking a results-driven Account Manager to partner with Australia's small businesses and help them thrive with Square tools. You will build meaningful partnerships with SMBs, tailor solutions, and drive growth through consultative conversations, outbound outreach, and hands-on coaching.

This remote role supports merchants across Australia, collaborating with Sales, Product, and Support to deliver measurable outcomes.

Qualifikationen

• 3+ years of experience in account management, sales or consultative roles.
• Passion for SMBs and ability to advocate for client needs.
• Strong organisational and time-management skills.
• Excellent communication and ability to simplify complex ideas.
• Commercial acumen and curiosity about small-business drivers.
• Growth mindset with a track record of delivering measurable outcomes.

Aufgaben

• Own, retain and grow a portfolio of SMB merchants, helping them thrive through tailored adoption of Square tools.
• Advocate for merchants within Square, surfacing insights that shape our products.
• Build trusted relationships with top merchants and across your wider portfolio.
• Drive expansion through product adoption, upselling, and value-based recommendations.
• Balance proactive outreach, retention activities and growth opportunities with strong organisation.
• Collaborate with Sales, Product, Support to deliver tailored solutions.
• Own growth and retention goals for your portfolio, ensuring merchants see real results.

Kenntnisse

Account management

Sales experience

Consultative selling

Customer-first mindset

Communication

Time management

Growth mindset

Jobbeschreibung

Square is seeking a results-driven Account Manager to partner with Australia's small businesses and help them thrive with Square tools. You will build meaningful partnerships with SMBs, tailor solutions, and drive growth through consultative conversations, outbound outreach, and hands-on coaching.

This remote role supports merchants across Australia, collaborating with Sales, Product, and Support to deliver measurable outcomes.