Small Business Banking Advisor: Grow Revenue & Relationships

NAB; Wonthaggi; On-site; AUD 70,000 - 110,000; Full time

Job summary

NAB in South East Melbourne is seeking a Small Business Banking specialist to manage and grow lending requests for SME clients within the Business Direct Small Business team. You will move quickly to grow revenue, deepen relationships, and provide tailored banking solutions.

Join a collaborative culture that values customer obsession, supports partner networks, and delivers outcomes for customers and NAB alike.

Qualifications

• Motivation to build genuine personal connections with our customers.
• Lending experience in business banking or retail banking.
• Excellent understanding of the SME Market.
• Strong customer and relationship management.
• Problem solving, critical thinking and negotiation skills.

Responsibilities

• Keep things simple whilst managing Small Business customers business and home lending requests.
• Move with speed in this role to grow revenue and drive customer advocacy.
• Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice.
• Own it by understanding our customers’ needs to provide tailored holistic banking solutions.
• Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.

Skills

Lending experience

SME market knowledge

Relationship management

Negotiation skills

Customer focus

Job description

NAB in South East Melbourne is seeking a Small Business Banking specialist to manage and grow lending requests for SME clients within the Business Direct Small Business team. You will move quickly to grow revenue, deepen relationships, and provide tailored banking solutions.

Join a collaborative culture that values customer obsession, supports partner networks, and delivers outcomes for customers and NAB alike.