Site Operations Manager - Lead 3PL Ops & Team Excellence

DHL Supply Chain; City of Melbourne; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Melbourne is seeking a Site Operations Manager to oversee the daily operations at our Truganina site on a fixed-term contract. You will lead the operations team, manage warehouse activities to meet SLA targets, and drive performance improvements across logistics processes.

Responsibilities include optimizing resources, ensuring safety and regulatory compliance, and developing talent through training and succession planning.

Qualifications

• Proven experience in operations management within the 3PL logistics or supply chain industry.
• Leadership and team management skills including the ability to engage, motivate and develop your team.
• Excellent problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Excellent communication and interpersonal skills with a professional outlook.
• Proficiency in Warehouse Management Systems and MS Office.
• Tertiary qualifications in logistics, supply chain management, business administration, or a related field.

Responsibilities

• Leading and managing the operations team, fostering a culture of teamwork and continuous improvement.
• Oversee warehouse operations to ensure timely and accurate results in line with SLA’s.
• Analysis of operational performance, implementing strategies to enhance productivity and efficiency.
• Ensuring site compliance with all safety, security, and regulatory requirements and driving a culture of compliance and safety.
• Managing resources and logistics to optimise operational costs, improve service levels, and exceed customer expectations.
• Provide training, support, and development opportunities for team members including identification of talent and succession planning.

Skills

Operations management

Leadership

Team motivation

Problem-solving

Communication skills

Multitasking

Education

Bachelor's degree in Logistics / Supply Chain / Business Administration

Tools

Warehouse Management Systems

MS Office

Job description

DHL Supply Chain in Melbourne is seeking a Site Operations Manager to oversee the daily operations at our Truganina site on a fixed-term contract. You will lead the operations team, manage warehouse activities to meet SLA targets, and drive performance improvements across logistics processes.

Responsibilities include optimizing resources, ensuring safety and regulatory compliance, and developing talent through training and succession planning.