Site Operations Lead — Logistics & Compliance

DHL; Sydney; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Horsley Park, NSW, seeks a Site Operations Manager to lead daily operations at our Life Sciences and Healthcare site. You will manage the operations team, oversee warehouse activities, monitor performance against SLAs, and drive continuous improvement to deliver reliable service for our customers.

The role requires proven experience in 3PL operations, strong leadership, problem-solving, and the ability to prioritise in a fast-paced environment.

Qualifications

• Proven experience in operations management within the 3PL logistics or supply chain industry.
• Leadership and team management skills including the ability to engage, motivate and develop your team.
• Excellent problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Excellent communication and interpersonal skills with a professional outlook.
• Proficiency in Warehouse Management Systems and MS Office.
• Tertiary qualifications in logistics, supply chain management, business administration, or a related field will be highly regarded.

Responsibilities

• Lead and manage the operations team, fostering a culture of teamwork and continuous improvement.
• Oversee warehouse operations to ensure timely and accurate results in line with SLA’s.
• Analyze operational performance and implement strategies to enhance productivity and efficiency.
• Ensure site compliance with safety, security, and regulatory requirements and drive a culture of compliance and safety.
• Manage resources and logistics to optimise costs, improve service levels, and exceed customer expectations.
• Provide training, support, and development opportunities for team members including talent identification and succession planning.

Skills

Leadership

Team management

Problem-solving

Decision-making

Communication

Interpersonal skills

Multi-priority work

Education

Tertiary qualifications in logistics or related field

Tools

Warehouse Management Systems

MS Office

Job description

DHL Supply Chain in Horsley Park, NSW, seeks a Site Operations Manager to lead daily operations at our Life Sciences and Healthcare site. You will manage the operations team, oversee warehouse activities, monitor performance against SLAs, and drive continuous improvement to deliver reliable service for our customers.

The role requires proven experience in 3PL operations, strong leadership, problem-solving, and the ability to prioritise in a fast-paced environment.