Site Manager

Compass Group Pty Limited; City of Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Paid parental leave

Salary packaging

Discounts via Maxxia

Career growth

Global company opportunities

Employee recognition programs

Job summary

Restaurant Associates in Melbourne is seeking a strategic Leader of premium hospitality for a prestigious global law firm. You will be hands-on on the floor, guiding client experiences, menus, wine pairings, and delivering high-impact events and daily services.

The role requires proven leadership in luxury hospitality, a client-first mindset, and a track record of developing high-performing teams, with eligibility for a National Police Check.

Qualifications

• Proven leadership in premium hospitality or luxury service.
• Experience mentoring high-performing teams and ensuring safety and quality.
• Strong operational focus balancing financial targets with service excellence.

Responsibilities

• Lead premium hospitality operations for events and daily services on-site.
• Inspire and mentor a high-performing team with safety and excellence as core values.
• Drive operational excellence and balance financial performance with quality.
• Champion continuous improvement and elevate service standards across touchpoints.

Skills

Leadership

Staff mentoring

Operations management

Client liaison

Education

Hospitality management education

Job description

$100,000 + 12% Super

• Melbourne CBD | Monday – Friday
• Lead Premium Hospitality at a Prestigious Global Law Firm
• Elevate Your Career with a Global Powerhouse

At Restaurant Associates, we craft exceptional culinary experiences that blend originality, quality, and sustainability. Our menus are thoughtfully designed to enhance every event, brought to life by passionate culinary teams and a commitment to ethically sourced, seasonal produce.

The Position:

A Leader of premium hospitality, you will:

• Liaise with senior executives and their clients, multiple stakeholders, and suppliers to deliver seamless, high-impact events and daily services.
• Inspire and mentor a high-performing team, fostering a culture of safety, excellence, and innovation.
• Drive operational excellence, balancing financial performance with uncompromising quality.
• Champion continuous improvement and elevate service standards across all touchpoints.

The Person:

• Act as the key client and guest-facing representative, delivering exceptional hospitality experiences through a hands‑on leadership approach. This is not an office-based role. You will be actively present on the floor, engaging with clients and guests, ensuring exceptional service standards, and confidently advising on menus, wine pairings, and premium service delivery.
• Proven leadership in fine dining, luxury hotels, or high-end corporate hospitality.
• Qualifications in hospitality or business management (preferred).
• A polished communicator with a client‑first mindset and a passion for service excellence.
• A proactive, professional leader with a track record of building and developing high‑performing teams.
• Eligible to obtain a National Police Check.

The Benefits:

• Career Growth – Unlock your potential with our career pathway and my learning programs within Compass Group.
• Paid parental leave opportunities.
• Salary packaging options to make your dollar go further – secure your future.
• Easy access to 100+ retail discounts through our Maxxia partners.
• Opportunity to learn new skills and move to a host of exciting and new roles within the global company.
• Exclusive discounts on Travel, Cars, Accommodation, Electronic devices & more!
• A chance to join an ecologically and socially forward operation.
• Senior Management recognition programs run for our team members.

As a Manager with Compass Group, you will have the support, infrastructure, systems and processes that you would expect from a global organisational. To be recognised as an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs and company discounts. If you're looking for a career where you set the standard for personal advancement, then Compass Group is for you. Working together, we will continue to experience success as the industry's best.