Site Lead, Employment Services - Lead & Elevate Your Team

Megt; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Fully maintained company car

14 weeks paid parental leave after 6 m

3 paid Christmas close-down days

Buy or cash out extra annual leave + 4

Pro-rata long service leave after 7 y

Salary packaging available

Travel, retail, entertainment and life

Employee Assistance Program (includes)

Job summary

MEGT is seeking a Site Lead to oversee Workforce Australia service delivery from the Werribee office, reporting to the Program Manager. You will lead up to 13 direct reports and manage a busy site with about 1,200 participants, driving service quality, outcomes and compliance.

You will coach, develop and motivate staff, build strong stakeholder relationships and ensure timely, efficient operations across the site.

Qualifications

• Lead and develop a sizeable team with clear expectations.
• Able to manage performance while supporting individual development.
• Strong operational management and prioritisation across a busy site.

Responsibilities

• Lead, coach and develop your team, setting clear expectations and building a high-performing culture.
• Manage day-to-day site operations, coordinating workloads and resources to deliver timely, quality services.
• Drive performance against contractual requirements and KPIs, using data to identify priorities and guide action.
• Support effective case management practices that help young people overcome barriers and achieve sustainable outcomes.
• Provide regular feedback, recognise achievement and address performance concerns constructively.
• Build strong relationships with employers, community organisations and service providers to create opportunities for participants.
• Maintain service quality and compliance while identifying practical improvements to participant experience and site performance.

Skills

People leadership

Performance management

Stakeholder engagement

Data-driven decision making

Project coordination

Education

Relevant qualifications in Employment Services / Leadership

Job description

MEGT is seeking a Site Lead to oversee Workforce Australia service delivery from the Werribee office, reporting to the Program Manager. You will lead up to 13 direct reports and manage a busy site with about 1,200 participants, driving service quality, outcomes and compliance.

You will coach, develop and motivate staff, build strong stakeholder relationships and ensure timely, efficient operations across the site.